Streetshirts reviews

Streetshirts reviews

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My #1 Place for Custom T Shirts

I order 100 custom T Shirts for my class field trip to Disney World. The website was easy to use and I got my custom design on the shirt. I will recommend this company to anyone and I will definitely use them again!!!
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Just what I wanted

I really was looking for a custom shirt site, and this one is perfect. If you're looking to customize your outfits, go here!
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Best T-shirt company on the Web!

There is no doubt in my mind that streetshirts.co.uk is the best t-shirt company on the web not only through their products but also in their unbeatable customer service. I needed some shirts for my company retreat and streetshirts delivered on time, outstanding quality, and of coarse amazing customer support even from a company on the other side of the Atlantic! I hands down would recommend using street shirts for any of your t-shirt and accessory needs over any other company on the web, even in the world!
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Awesome shirts!

Went to Streetshirts website in hopes to design my own t-shirt, and got to do just that! The website is very easy to use and the designing process was fun and easy. They printed my shirts quick and shipped them quick. Good quality shirts, good pricing. Awesome!
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Awesome T-shirt Printing Service

They provide amazing customize design option and very easy to use actually. Very quick response and hassle free delivery impressed me most. I will order them for more.

Thanks
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Quality Service and Support!

I had an excellent experience with this company. The customer support was helpful and friendly and the product was even better than expected. I will be ordering again very soon!
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Great company!

This is probably the most user friendly website for designing shirts that I have ever used. I needed shirts for my nursing class and I was able to design exactly what I wanted and customize it as much as I wanted. The shirts are great and I plan on ordering again!
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So Easy!!!

I love these guys!! They made it so easy for me to design my own shirt! The quality of the shirts that I got were wonderful. I'm definitely going to be using them over and over again!!.
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Unreal how quick and easy it was to order a shirt

I couldn't believe how easy it was to design my shirt and then to know it was printed the same day was amazing! I will definitely be ordering again soon!
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Fantastic Durable T-shirts Neatly Designed!

I must say I was impressed with how fast my order was processed and shipped to me and I live in Jamaica! I ordered 2 t-shirts for my son to wear at his football games and I was pleased with how well the logo was neatly designed and firmly printed at the front and back of the shirts! Even after the first 8 washes, the logo was not washed out not even one bit! Streetshirts is the best t-shirt printing company I have used. I used other companies like Spreadshirt.com and their logo design, neatness and durable of the logo was not half as good as Streetshirts! I will be ordering more t-shirts from Streetshirts for my son and also myself!!! :))
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Awesome Quality

I just ordered a black T-shirt and when I received it. It was of best quality and the price offered me was very reasonable. I am really happy and satisfy with all this. I recommend streetshirts to everyone. Cheers !
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Great service for a reasonable price!

This was my first experience with Streetshirts. I loved their site which makes designing easy. There are lot of options for designing what you desire. I designed a t shirt myself. They delivered quickly. Price was reasonable. The product was fit well for me. I satisfied with their service.
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Great Service

I ordered shirts here for a running group. The design that was provided was amazing and I could not be happier. The final product produced was flawless. This company has a great selection for all your needs! I will be using this company again!
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Awful customer service. Ignoring all correspondence.

I'm having such a frustrating time with this Streetshirts. I placed 3 orders on the 24th and 27th August. Since then the following has happened:

Order #1 took 3 days to dispatch. Not 1 day as advertised. No sign of order 10 days after this. I contact SS via email. After no reply 3 days later, I chase it up and eventually get a reply. Advised that it is not lost until 14 days has expired. As it is day 10 I will wait another 4 days if necessary.

Order #2 Ordered 27th August, dispatched 3rd Sept. Why did it take a week to dispatch? Arrives 4th Sept. 2 x t-shirts in the order. There are splodges on one of the design and they have been printed smaller than I designed it, the edges around the circles are wobbly, cutting into some of the lettering and one of them is slightly off centre. So much for "we don't alter your image at all" policy.

Why did you not print the image at the right size? What is the point of putting the measurements on the design if these are not the ones you print at?

They are a birthday present so the are no good. Can not find the returns request button as described in their returns policy. WHY, where is the button???? Sent email on 4th Sept. No reply 4 days on. This is for a birthday so time is of the essence! The request is still 'awaiting assignment to a support agent'. It is now Sunday, Birthday is on Wednesday. I gave it over 2 weeks. Thought that would be enough time.

Order #3 Ordered 27th August, dispatched 3rd Sept. Again why did it take a week to dispatch? Arrives 5th Sept, along with order #1 with the same dates stamp as orders #2 & 3. So was lied to about the dispatch date of order #1. Looks like another was sent out after I enquired about it. Why not just say you are sending out another? Apart from the late arrival, this t-shirt is ok.

Order #3 is the wrong colour t-shirt. I don't want this colour. Again there is no 'returns request' button available on the order history, so I open up yet another request but still awaiting a response 3 days on. Again the request is still 'awaiting assignment to a support agent'.

These problems are not being dealt with if no-one has been assigned to them are they?

Out of desperation, today I have even sent a message via twitter. No replies at all to any of my attempts to communicate.

I have followed up both my requests with a threat to do a PayPal charge-back if no-one responds. I will follow up on this threat on Tuesday if I hear nothing.

Will I use them again? Well I'm willing to give them the benefit of the doubt in case they are suffering from staffing problems, so this depends on how they deal with the return and reprint of my orders. So far, I find their printing shoddy and their customer service quite frankly non-existent.

Come on Street Shirts please prove me wrong, I want to use you for all my Christmas presents but I don't think my nerves can take it!


UPDATE OCTOBER 7TH:

Finally got a reply! Was supplied with returns address. Returned the items. Had confirmation of their receipt, but still no refund. Contacted them AGAIN. After being asked to supply proof of delivery to confirm the cost of the return postage, I have heard nothing after emailing this 12 days ago.

So I have lost all patience and followed through with my threat of a PayPal dispute with them as I do not trust Streetshirts AT ALL to refund. Have dropped my rating to 1 star now.
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Another un satisfied customer-now a relieved one

Oh how I wished I'd found these reviews before ordering from streetshirts. I chose them for their quick turnaround promises as my team needed shirts within 2 weeks, ample time I thought given their next day promise.
7 Shirts ordered on the 25th August for £78.91 and according to my account posted on the 28th. But we are now 4th September and no shirts have arrived, our event is on Saturday 7th so I need them by Friday at the very latest, it's not looking good. I emailed yesterday to find out what was king on, no response to that either.
Quite honestly I think these guys are cowboys, full of shiny helpful promises but once they've got your money they fail to deliver. I would not use them again and would not recommend them to anyone.
I am out of pocket by nearly £80 that I can ill afford with nothing to show for it.

Updated 5th Sept.
T-shirts arrived today in the nick of time which was a huge relief. I did receive a response to my email shortly after I placed my original review saying that they would reprint and upgrade me to express delivery if the shirts weren't received which I was definitely greatful for. I think if you've got plenty of time before an item is needed then Streetshirts can deliver, I think the expectation created by the same day dispatch is causing a lot of the issues they are having. I chose them because we were tight for time and ended up pretty stressed as day after day they didn't arrive. If I'd of known they'd be this long I wouldn't of panicked.
However they are here now, I have a happy team and we look forward to wearing our shirts on Saturday.
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Terrible, do NOT use this company.

I ordered 10 T-Shirts at a cost of £83.36 for a charity event that was taking place on the 24th August. I ordered on the 5th August and was given an estimated dispatch date of 8th August. A week or so after that date I chased the company who said there was a delay due to increased work following a promotion. After more chasing they told me that the shirts were finally dispatched on 20th August.

The charity event took place and we had no shirts. We then had to spend another £35 buying some plain t-shirts on the day in the high-street.

The T-Shirts finally arrived on the 29th August with a postmark of 27th August, so they have siomply lied about having posted on the 20th!

I no longer have any need for the printed T-Shirts and have wasted £83 as well as the extra £35. Their customer sevice department is totally unhelpful, simply repeatedly stating that the matter is resolved as the t-Shirt were posted on the 20th. Absolutely infuriating. They clearly don't care about customer experience. As soon as they have your money they have no interest in whether you recieve your order in any reasonable time, or are in any way satisfied.

The also told me that due to the delay there would be a voucher in the package, no voucher...another lie. However, I would not give this company another penny so I wouldn't want the voucher anyway. They later followed this up with an emailed voucher, but no way will I be using that.

Now the t-shirts have arrived they are a little bit shoddy anyway, the printing is a little squint. This would have been acceptable had they arrived in time for the event!

In summary, a very bad experience. Unreliable, terrible production times, dishonest and not interested in customer experience once you've paid. Avoid at all costs. I should have read the online reviews before ordering, had I don so I would have gone elsewhere. They keep responding to poor reviews by saying staffing is now better, yet another lie clearly!
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Appalling Customer Service

Placed the order 26/08, as I needed the T-Shirts on Saturday 31/08. Fine I thought, they will be delivered on Thursday, as it says on their website. Order went through with no problems, but has since been stuck in "Order in Production" since the 28/08. I have called at least half a dozen times, left four voicemails, and have sent four emails. As yet, I am yet to hear ANYTHING from this company. My last email sent Monday 02/09 is requesting cancellation as they have missed the important deadline, and I need to take my business elsewhere. Again, no response.
So what do I do now? I have paid for T-shirts which I do not have, I want to cancel the order, but short of driving up to Leeds and speaking to an actual person I have no way of getting through to these Jokers. They have 48 hours to respond, or I will be contacting my Credit Card company for a chargeback.
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On tenterhooks.........................

After the initial glitches with a website that kept freezing and over printing, i was ready to give up, logged out.......and then couldn't find a better deal or guaranteed quick turnaround on any other site, so I gave it another shot.
This time I designed and completed my order without hitches and sat back to await delivery confirmation. I needed a 72hr turnaround and was therefore horrified to receive an email the following day advising that I hadn't paid for my order - but I had, I'd used PayPal !
I tried to ring Streetshirts, both on the number quoted on the website AND the number given in the email. Both were attached to annoyingly automated services, both of which left me hanging on for several minutes before cutting me off dead.
I thought I was doomed. These was no chance an email response, their response etc was going to get my order through in time....or was there?
The following morning I was greeted by a friendly email from Nicoal in Customer Services, who explained that two identical orders had been placed, one of which hadn't been paid for (my abortive first attempt??) and the second was currently being processed and packed for dispatch!
Hooray!!! My beautiful team t-shirts turned up with a day to spare, looking sharp and smart and wrapped in tissue paper tied with a ribbon!! I was VERY impressed with the outcome and will be adding this company to my 'Favourites'.
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Streetshirts is a supplier you should not trust - the worst example we've experienced yet in customer relations

Streetshirts.co.uk has no customer service strategy in place at all - no replies to our repeated calls and emails; they never answer the telephone number advertised on their website or the number given in online directories; no attempt whatsoever has been made to explain or apologise. We made an order on 10 August, our money was swiftly taken but the contract has still not been fulfilled (27 August). So much for guaranteed next day dispatch! We are now concerned our experience is being repeated time and again with other innocent customers and we are being advised accordingly. As things stand we strongly urge potential customers not to deal with this company.
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Streetshirts is a superb site that allows a user with little design skills to be creative and produce exactly what they want on their shirt.

I have been using streetshirts.co.uk for a couple of years now and I love the site and also their site features that enables you to import images and apply some excellent effects before committing to a final design.

www.streetshirts.co.uk Details

About this company

Established for 9 years, we are one of the UKs biggest one-off or custom t-shirt printers. We print hundreds of t-shirts a day, and we've served over 100,000 customers. We offer next-day t-shirt printing with free delivery on all orders.

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Contact information

Call us on: 01133203122
We live here: Unit 5 Sancorp Business Park, Leeds Road
BD3 9TJ Bradford
United Kingdom

Category

Streetshirts is ranked 20 out of 22 in the category

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