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Reply from Stuff 4 Hot Tubs

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Stuff 4 Hot Tubs reviews

Excellent
9 out of 10

91 Trustpilot review(s)
Most recent review
Review company
  • Reviews (91)
Stuff 4 Hot Tubs

Review by confirmed purchaser

Just simply great service!

Products have always been in stock and the delivery swift. Also the sales people are friendly and helpful with tips and advice.

Stuff 4 Hot Tubs

Excellent shopping experience

Placed order Sunday evening and took delivery Tuesday. Excellent price and extra quick delivery. Would highly recommend and will certainly be using again in the future.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Said what it did on the tub!

Chose the order, placed the order and it was dispatched and received as ordered and expected

Stuff 4 Hot Tubs

Review by confirmed purchaser

Hot Stuff this STUFF 4 HOT TUBS

Excellent Service ! Ordered Saturday morning ,arrived Monday morning by post. Decent prices too.

Stuff 4 Hot Tubs

Review by confirmed purchaser

excellent customer service

Fantastic service from order to delivery .product fantastic.what more could you want .

Stuff 4 Hot Tubs

Review by confirmed purchaser

Very good

It was an easy experience to order chemicals from the web site and the delivery was super fast.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Excellent service in every way!

Always delivery quickly, competitive prices on Hot-tub products and excellent customer service with regards to queries and maintenance.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Fast,reliable and nice in this economy

Thank you for sending my crystals so quickly, very good and reliable service.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Good value & an efficient service

Best price & fast delivery.

Stuff 4 Hot Tubs

Review by confirmed purchaser

QED - Quick, Effortless Delivery!

The cloudy pool of on-line chemical suppliers has both deep and shallow ends. Hot Tub Barn was my Instant Water Clarifer!
Competitive prices, next-day delivery, well packed and accurate.

Great stuff guys!

Stuff 4 Hot Tubs

Review by confirmed purchaser

EASY TO TALK TOO AND VERY HELPFULL AFTERSALES

GREAT TEAM OF PEOPLE WHO ARE ALWAYS HAPPY TO HELP WITH ANY QUESTIONS THAT I HAVE HAD, I MUST CALL THEM EVERY 3 MONTHS AND ASK THEM THE SAME THING IN RELATION TO GETTING THE CHEMICALS RIGHT, I ALWAYS GET THE SAME RESPONSE WHICH IS "LET ME GET THE CORRECT CHART THAT SUITES YOUR HOT TUB AND ILL GO THROUGH IT WITH YOU". THEY MAKE IT VERY EASY TO UNDERSTAND ALTHOUGH I DO FORGET AND HAVE TO RING BACK NEXT TIME I RE-FILL THE HOT TUB.

Stuff 4 Hot Tubs

Review by confirmed purchaser

great Hot Stuff

Very pleased with the service from Hot Tub Barns. Always very friendly and delivery always on time.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Trouble free - all went smoothly.

No problems, placing order was straightforward. Order arrived within a couple of days.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Nearly excellent service.

web site a bit messy but otherwise excellent with prompt delivery

Stuff 4 Hot Tubs

Review by confirmed purchaser

Quick and efficient

Very good service. Website easy to navigate and items easy to order. Very fast delivery. Definitely will use them again for hot-tub accessories.

Stuff 4 Hot Tubs

Review by confirmed purchaser

great service

Have just ordered our first batch of hot tub cleaners the online service was easy to use and the dispatch of our goods was really fast will definitely use you in the future and would recommend you to anyone who owns a hot tubs.

Thanks

Mr &Mrs Martin

Stuff 4 Hot Tubs

Review by confirmed purchaser

Easy to order, efficient delivery

Easy to navigate website. Delivery was quick. I thought styrofoam packaging was bad for the environment? A little messy packaging, could be cleaned up.

Reply from Stuff 4 Hot Tubs

Hello Avi, thanks for your feedback. We recycle the polystyrene from the hot tub packaging in our chemical orders. This both helps the environment and keeps costs down, as we do not need to buy polystyrene chips.
Stuff 4 Hot Tubs

Review by confirmed purchaser

Despite the Jubilee Weekend our order came the next day!

Packaging excellent and delivery driver very efficient. Would recommend to any other HotTub user.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Easy ordering, reliable delivery

We ordered various chemicals, which were competitively priced, and they arrived without problem. What more needs be said?

Stuff 4 Hot Tubs

Review by confirmed purchaser

Quick and Simple

What more could you ask for competitively priced goods delivered to the door the very next day. It certainly beats going out shopping and having wait in line to pay then carry it all home. I've been using this service for 9yrs and have been satisfied on every occasion. Needless to say I'll be continuing to use "Stuff 4 Hot Tubs"

Stuff 4 Hot Tubs

Review by confirmed purchaser

superb sevice

great service .....fast delivery ...best prices

Stuff 4 Hot Tubs

Review by confirmed purchaser

quick and reliable

it was easy to order and received very quickly

Stuff 4 Hot Tubs

Review by confirmed purchaser

easy ordering , speedy delivery

You know what its like , you keep on meaning to replenish you chemicals for your hot tub , but never get around to it , but then when you do -you need it urgently!
Easy ordering process , no fuss , and speedy delivery straight to your door , opened and in the water!
I also had to ask for advice on a problem prior to ordering a part and again expert diagnosis and solution delivered.
Superior Service.
Jim Wilson

Stuff 4 Hot Tubs

Review by confirmed purchaser

great service

order arrived more quickly than expected, no problems at all. Will definitely order here again.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Very quick

Got everything I asked for and it was delivered extremely quick.....brill.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Value and fast shipping

I ordered two products from Hot Tub Barn - silver ions and cartridge cleaner. Both were cheaper than other online shops and they posted the items promptly. I was very pleased with the quick delivery and will defniately order from they again. Good value, quality items and fast shipping.

Stuff 4 Hot Tubs

Review by confirmed purchaser

reliable, polite and friendly staff

if your considering buying anything for your hottub like chemicals, accessories or just looking for a product that your not sure of, then the Stuff 4 Hottubs is the place to look in.I got really good information the last time I placed my order. I was looking for something that would keep my vinyl cover clean I didnt even know if there was a product made for that particular job.plus there are often special discounts on different kinds of items.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Fantastic

easy to use site

Stuff 4 Hot Tubs

Review by confirmed purchaser

All recieved in good time!

All in stock, sensible pricing.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Easy enough to use, no problem.

As yet my order hasn't arrived. But as I am not in a hurry for it I am not bothered.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Excellent Service

We placed our order on line for chemicals,having spent in excess of £80 delivery was free. We expected the package to arrive in 2 to 3 days but it arrived 24 Hours from placement of the order.
Now that's what I call Excellent service.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Received in a Flash!

Ordered Easter Monday, arrived Wednesday! Fantastic!

Stuff 4 Hot Tubs

Review by confirmed purchaser

Excellent customer experience

Web site easy to navigate for the products required, shopping cart easy to add to, payment transaction easy - goods arrived next day and well packaged. When speaking to people, or sending an email - always responsive and helpful - a good customer friendly business - 5 stars to you all.

Few minor suggestions for web site: after adding product to shopping cart and opting to continue shopping, it would be good if taken back to the full list rather than the previously chosen product page; it would be good if all chemicals were in the same section - I had to hunt for spa lid cleaner elsewhere on the site under maintenance (I think); also to remember people with very old tubs you may no longer sell, but bought from you, who may be looking at what may be available - ie replacement spa lid for my tub that I'm contemplating...I know you can and will get it for me as I've spoken to you about it, but would be nice to see it featured on the site along with any other extra's add-ons that may be available. If perhaps you provided a full list of products available now and in the past that the things you sell may work for, ie latest HotSpot mechanical opener works for Model xxx.

Stuff 4 Hot Tubs

Review by confirmed purchaser

Always provide a great service

I would not hesitate to recommend Stuff 4 hot tubs to anyone as they provide a great service

Stuff 4 Hot Tubs

Review by confirmed purchaser

Hot tub barns provide excellent customer service.

I received my order for chemicals from Hot Tub barns within 3 days of placing the order. This was the standard (free) postage service which is excellent.

Stuff 4 Hot Tubs

Review by confirmed purchaser

first class service

Excellent service goods arrived in good order and very quickly

Stuff 4 Hot Tubs

Review by confirmed purchaser

First class service and excellent delivery

I checked out prices online for my hot tub consumables and the prices from STUFF 4 HOT TUBS were the best. I ordered on Thursday afternoon, 29th March, and the goods arrived this morning, Monday 2nd April. I'm delighted with the service.

Stuff 4 Hot Tubs

Review by confirmed purchaser

goods received quickly

Goods received quickly however I didn't receive a confirmation email once the order was placed.

Reply from Stuff 4 Hot Tubs

Thanks for your feedback, please accept our apologies for any confusion caused. It's definitely unusual for customers to not receive their order confirmation, as these emails are sent automatically at the time of purchase. The confirmation email is also used as the trigger for the Trustpilot review process, so in this case, the email was certainly sent.

It's always worth checking your spam/junk inbox, as some email providers can block the email with their over enthusiastic spam filters. Adding the email no-reply@stuff4hottubs.co.uk to your address book will usually stop any spam filtering too.
Stuff 4 Hot Tubs

Review by confirmed purchaser

Speedy suppliers

We ordered on Sunday night when finishing off refilling the tub, and the courier was knocking on the door at around lunchtime Tuesday to deliver.

Stuff 4 Hot Tubs

Review by confirmed purchaser

1st Class Service

Fast and efficient service, ordered on line and parts were delivered within three days. Cheaper than my “local” hot tub supplier and they had everything in stock. Would recommend using them for any hot tub chemicals and accessories.