I ordered my Sunto Zoop dive computer late on thursday night, not opting for the quick delivery!!! Much to my amazement it arrived in Cardiff on the saturday morning, so I had it for my diving on sunday!!! Excellent service, and excellent value for money for this product. Highly recommendable!!!
Fantastic customer service as our original request for a specific coloured Tusa mask wasn't available. The order was placed on a Saturday night and an email and voicemail was left the next day to advise of a stock out. An alternative colour was chosen and we received our masks on the Tuesday.
They contacted me as the fins I had ordered were not in stock and they were unable to source them but they offered me a replacement which was £10 more and honoured the price of the finsI had originally ordered, and they came the next day too. Well impressed.
Based on experience with other dive shops I was hesitant to order given that the items were "not in stock" at the time of ordering. However, everything I ordered arrived in less than 48 hours - a day earlier that they had suggested ,so brilliant service, thanks.
I searched the internet looking for a specific dive computer and Sunderland Scuba Centre was the site with the best value. As my first purchase I was concerned the service may not be up to par but payment was processed accurately and quickly and the item was with me in a couple of days.
Will now be my first stop for future purchases!
I will not hesitate return to Sunderland Scuba Centre for all my scuba needs.
Each time I made contact they were helpful, polite and gave very good advice. They kept me informed of all movements and the delivery was fast and smooth.
The occassion I requested a refund there was no quibble and money refunded within days.
Thanks for all your help and see you soon, no doubt.
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