Sunglasses-shop.co.uk reviews

Sunglasses-shop.co.uk reviews

Excellent
9.6
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Review by confirmed purchaser

pink diamonte childrens sungasses

fantastic service, ordered easily, delivery within days only to find the sunglasses faulty after phoning the store and the staff really friendly and helpful, I returned the glasses free to receive a new pair delivered 2days later, will definitely order again from this store
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Review by confirmed purchaser

Excellent professional service, fast delivery!

Great range of glasses, good price & quick delivery!
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Review by confirmed purchaser

Great sunglasses and quick delivery

First time I have used the sunglasses-shop website would definitely use again. Got a great deal on a pair of Ray Bans and they were delivered much quicker than I expected
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Review by confirmed purchaser

Delivery was quick, but a sub par product.

I was very happy with the ordering experience itself. The website is user friendly and the product arrived quickly. However I feel the product wasn't of great quality. The one arm was quite loose and we couldn't really tighten it because the material that the frame is made out of is not flexible. And now the 2nd arm is also loose. This pair of glasses was for my 2 yr old and because these glasses are probably more for a 3-5 yr old he needs the arms to hold them on his head a little better. He is big for his age and so if they were tighter, then it would be totally fine. They were wearable for the first day or two but not anymore :( Pity cause they are super cute!
Sunglasses Shop

Reply from Sunglasses Shop

Hi Jaime - thanks for your feedback and for shopping with us. Your child's sunglasses may be unsatisfactory because they were damaged during transit or were possibly faulty to begin with, so if you would like to exchange them please get in touch with us and we'll be happy to arrange a replacement :)
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Review by confirmed purchaser

I'm still waiting!

My transaction number is Mobile Express Checkout Payment Sent (Unique Transaction ID 8FC42616SB732964H)

Still not received my glasses.
Sunglasses Shop

Reply from Sunglasses Shop

Hi Grant, I've checked on the status of your order and a delivery was attempted on the 27th March but because there was nobody there to sign for the package it was sent to your local UPS Retail Location and. It's currently waiting for pickup - if you could give us a call we'll be able to share more details :)
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Review by confirmed purchaser

Fantastic prices and unbeatable service!

Sunglasses-shop are the only company I use when buying sunglasses. The prices are always great and they usually offer a 10% discount. The customer service is also one of the reasons I use this company. They are quick to respond to emails and helpful with sorting out refunds or replacements. The delivery is fast too!
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for your feedback Greig, glad you had a great shopping experience. Remember us next time you need sunglasses :)
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Review by confirmed purchaser

Fantastic service, quality item & super quick delivery

I saw the new Oliver Peoples West range via an email advert. I don't normally look at all the email I receive but this one caught my eye. I have bought from Sunglasses Shop before & 2nd time round still happy.
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for your review. Hope you shop with us again soon :)
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Review by confirmed purchaser

Excellent, prompt service

That's it really.
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for your feedback, glad you could find a pair of sunglasses you liked. Remember us next time you need some new sunglasses :)
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Review by confirmed purchaser

Absolutely A1 Service. Highly reccommend to anyone looking for authentic designer sunglasses at a great price!

Easy transaction, super fast delivery- dispatched the day I ordered and received 2 days later from UK to my home in Ireland. Ordered Ray Ban Wayfarers as a birthday present for my boyfriend and he was delighted with them!! :) Will definitely be back to shop again.
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for getting back to us Debbie, hope you shop with us again soon :)
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Review by confirmed purchaser

Cannot fault the customer service and speed

The first pair of sunglasses I ordered did not suit so I rang to exchange and the member of staff who I spoke to recommended which size/style I should look for. I then sent the first pair back and ordered 3 pairs to choose from because I could easily send back the 2 pairs that I didn't choose (even though I loved them all!) via the free returns that is provided.
I will definitely recommend to my friends and shop here again!
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for your feedback Jennifer, we hope you enjoy your sunglasses :)
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Review by confirmed purchaser

Designer sunglasses at very reasonable prices.

I liked the choice of sunglasses available on sunglasses shop, the 15% discount offered by the company themselves, and the free first class delivery.
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for getting back to us, we love hearing from our happy customers. Hope you shop with us again soon :)
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Review by confirmed purchaser

Had an awesome experience with sunglassesshop.com

The delivery was super speedy, and I was delighted with the product quality. Unbeatable value, so really pleased with this purchase
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for your feedback Tessa, glad you had a great shopping experience. Remember us next time you need sunglasses :)
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Review by confirmed purchaser

Top notch and fast service also excellent customer care

I was in 2 minds really what to get, but after speaking to one of there customer care representative it made my life a whole lot easier. Shop online without any hesitation and if not sure about anything contact them to make sure. Will definitely shop again. Thanks sunglasses online :)
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for your review. Hope you shop with us again soon :)
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Review by confirmed purchaser

Good price, easy order, snappy delivery

This is my third purchase - says it all
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for your feedback, glad you could find a pair of sunglasses you liked. Remember us next time you need some new sunglasses :)
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Review by confirmed purchaser

Horrendous experience – trust at your peril

I purchased a pair of Dior Homme sunglasses for £200+. When they arrived the glasses were filthy (lenses and frames) and they were provided with an unofficial Dior Homme glasses case which was not specific to the pair I had bought and was far too large and had no padding and therefore not protected.

As far as I am concerned this is inexcusable when spending such a lot of money on sunglasses and shows true lack of professionalism and highlights clear gaps in their quality control.

I returned the glasses the next day but beware they only offer a free postage on 2nd class so obviously I had to pay nearly £10 to return the glasses recorded delivery.
Sunglasses Shop

Reply from Sunglasses Shop

Hi Dominic - thanks for your feedback. Our apologies for the condition your chosen frame arrived in - we inspect all frames before they leave our warehouse so it's extremely unusual for a frame to arrive like that. The happiness of our customers is very important to us so it's a shame you were disappointed in our service. We hope that you found a pair of new sunglasses eventually :)
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Review by confirmed purchaser

SUMMER READY MADE EASY !!!!!!!!!!!!!!!!!!!!

Celine Sunglasses are amazing..........I love them
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for getting back to us, hope you shop with us again soon :)
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Review by confirmed purchaser

best sunglasses shop ever!

größte Auswahl, bester preis und schnelle Lieferung, ohne versandkosten! 1A++++++++++++++++++++++
kaufe nur mehr hier!
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for your feedback, we hope you enjoy your sunglasses :)
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Review by confirmed purchaser

good

Good online communcation. Well explained all questions. Delivered as said. Well packed and good quality.
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for getting back to us, we love hearing from our happy customers. Hope you shop with us again soon :)
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Review by confirmed purchaser

Faultless

Customer service promptly answered the questions I had about the sunglasses via webchat , the glasses were very reasonably priced and I received them 48hrs after ordering them.
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for your review. Hope you shop with us again soon :)
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Review by confirmed purchaser

Simply the best price for what I wanted!

I'd had my sights set on my order for quite some time and finally got round to ordering after booking an upcoming holiday. The price I paid was by far the best I found online. It was also inclusive of P&P and arrived the very next day.
I don't need any more sunglasses but I've been looking for what else I can buy since as the service and price were unmatched.
Sunglasses Shop

Reply from Sunglasses Shop

Thanks for your feedback, glad you had a great shopping experience. Remember us next time you need sunglasses :)

Why Sunglasses Shop?

Congratulations to Rose Vincent - our Trustpilot Winner For March!

One lucky winner is picked at random from all our reviewers each month. You just need to leave a review to be in with a chance. Thanks to everyone who reviews too - it helps us do a better job.

Delivery and Returns

Sunglasses Shop offers free delivery, next day in the UK and returns are easy too - because we do understand that sometimes things just aren't what you expect.

Contact Us at Sunglasses Shop

If you want to speak to us in office hours we have plenty of highly trained staff happy to take your calls - 0800 917 1153. If you email us customerservices@sunglassesshop.com, we'll try hard to get back to you within 30 minutes but if you can't talk and still want a quick answer our online chat service is perfect for you. Just click the chat link at the top of the page. You'll be connected to one of our team so you get all our expertise straight to your computer.

Unbiased Advice From the Experts

We are the sunglasses experts and we're at the heart of all things eyewear. We want to share that with you to help you get the best you can from us and your sunglasses because we believe in giving our customers a complete service, not just a product. We have a dedicated team of style advisors who constantly keep their fingers on the pulse of what’s new. Our celebrity gallery is a great place get the latest on who’s wearing what. We offer totally unbiased advice on the most up to date eyewear and we can answer almost all sunglasses and eyewear enquiries. We offer repairs and prescriptions too - we really do have have it all covered.

International Team

Finally, there's our international team. This is a whole team dedicated to sunglasses, and who speak the major European languages. We have the international websites to match and an expert member of our international staff is always ready to talk.

Sunglasses Shop

Why Shop with us? We've a huge collection of the best in designer eyewear, expert staff and we offer free delivery in the UK. We bring you the most up to date news and views on the latest fashions and celebrities. We make buying sunglasses fun and easy. That's why.

Visit Sunglasses-shop.co.uk

Customer Services Team

Call us on: 01793 746546
We live here: 17 High Street
SS1 1JE Southend-on-Sea
United Kingdom

Category

Sunglasses-shop.co.uk is ranked 12 out of 90 in the category Fashion Accessories

Sunglasses-shop.co.uk is ranked 64 out of 740 in the category Clothes & Fashion

Sunglasses-shop.co.uk is ranked 5 out of 24 in the category

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