Sunglasses-shop.co.uk reviews

Sunglasses-shop.co.uk reviews

Excellent
9.6
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
8121 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Prompt delivery and product was great!

I purchased a pair of sunglasses online from this site and the product arrived intact without any problems, and was also on time. The prices are also very competitive, and i don't think I could have got these sunnies for a better price anywhere else- the website even provided a 15% discount code! I would recommend anyone wanting to buy good quality sunglasses have a look at this website.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

The best ever site to use

Happy with the item great glasses real ray ban before I buy from u guys I did buy from eBay 2 time ray ban was fake glasses , u the best will use again thanks for great item
And serv
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Definitely not a pair to hide in the shade with

Very impressed with the glasses and especially with the service of the Sunglasses Shop. The glasses are extremely comfortable and have been put to good use already. The tortoise shell was my preference over the iconic 'Steve Macqueen' colouring, but with the frame shape, those who don't suit a bulky frame will suit any colour.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Really excellent price and service

I found the sunglasses I wanted and the price was so much lower than the High Street that I was worried it was a scam. I had no need - brilliant service, fast delivery and all at 20% or so less than mainstream places like Sunglass Hut. I'll definitely be back.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent quality prescription sunglasses. Will buy again

Excellent quality sunglasses. I will definitely buy from sunglasses.shop again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

The sunglasses I wanted, as fast as they could wing it to me

My other half had a trusty pair of sunglasses he loved and he's a bit... difficult?... to buy new ones for as he "gets used to one pair". So I tracked them down on this site, bought the ones that I thought were the closest match. Ordered them and within 48 hours there they were, at the door, perfectly packaged, ready for me to stick the gift wrap on. Couldn't have asked for quicker service. And he loves them. Happy days.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Problems with my payment`

I bought an item on this site and paid with credit card as normal (they do not offer Paypal). A day or so later I was advised that my transaction was flagged as a security concern and I would have to send them a photocopy of mt card and id (they had already taken the money from my account). Seriously? I googled them and found that this had happened to a lot of people previously. I cancelled my order and eventually got a refund.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Genuine sunnies at a great price and quick delivery

Genuine sunnies at a great price and quick delivery}
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service by a trusted company

I've ordered through these guys before and can't fault the service they provide.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

good company with excellent service

Company with excellent service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fantastic service from start till finish!

Easy to use website, seamless checkout process and fast delivery of genuine products- an overall fantastic service! Definitely recommend to anybody :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

The Business

Wanted some new sunglasses,looked at various sites,guessing many are fake sellers,decided to go direct to ray bans and clicked on for the nearest seller! Sunglasses shop was an authorised seller and cheaper than the ray ban site itself. I am over the moan with these aviators,didn't arrive the next day,however,that was due to the bank holiday weekend. The shades arrived safely however,I would of used bubble wrap as extra protection. Cannot fault this company,delighted,I would recommend this company to anybody.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Really good service and prices

I wouldn't shop anywhere else for my sunnies!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

quick, efficient - perfect

order arrived quickly - looked just as they did in the picture so easy to choose on line which style would suit. and if they hadnt been right - returns would have been free as the delivery was - so win win!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Can Sunglasses Shop get any better?

Sunglasses shop is a model of e shopping. Friendly British customer services staff and an excellent returns policy. It is good to have an extended time to return items because it eases the anxiety of making the right decision and ensures that otherwise short deadlines for return are not missed.

Whilst I greatly appreciate the fact that prepaid labels were provided for returns, I felt compelled to pay for recorded delivery because of the company's small print which informed that that they would not be held responsible for losses in the post. That is my only gripe, and is a clause that I rarely, if ever, encounter elsewhere.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fast, smooth service

Order came quickly, well packaged and great product.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Terrific service and smashing item!

After loosing my sunglasses whilst shopping I was utterly distraught. I decided I wanted the same pair and had a look on the internet.





Sunglasses shop was rated extremely well and after finding a 15% discount code ordered my glasses. They arrived free delivery within two days. Couldn't be happier with the product and service!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Dont know

The shipment came in as stated. However after one week, there are some marks on the glasses. I read the returns policy, which states in order for them to be returned, it should be sent back in the condition it came. I am very careful with expensive sun glasses, as i have many. so looks like im stuck with them. shame, they were nice.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Poor customer service

I wanted to order 2 pairs of perscription sunglasses but I could not the first pair online, had to phone. The customer service person took the order but told me I would have to order the second pair online - why could I not just order them together. when I tried to order the second pair online there was an issue so I did not bother.

I needed an invoice so I could claim through company scheme. I used the online question thing and was told this was not possible (even though the money had already been charged to my credit card) and I would have to wait for delivery. When they were delivered there was no invoice so I had to phone again and ask for this. I did and the person was helpful and sent invoice straight away. However, company insurance has rejected the claim because the VAT rate was incorrect on the invoice. I am waiting for a new invoice. I have had to pay for the sunglasses as my credit card bill has come in. With other companies in the past the process has been much more efficient and I have been refunded by the company insurance scheme before my bill has been due to be paid. I am not impressed and will not use this company again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service

Will definitely use them again

Why Sunglasses Shop?

Congratulations to Rose Vincent - our Trustpilot Winner For March!

One lucky winner is picked at random from all our reviewers each month. You just need to leave a review to be in with a chance. Thanks to everyone who reviews too - it helps us do a better job.

Delivery and Returns

Sunglasses Shop offers free delivery, next day in the UK and returns are easy too - because we do understand that sometimes things just aren't what you expect.

Contact Us at Sunglasses Shop

If you want to speak to us in office hours we have plenty of highly trained staff happy to take your calls - 0800 917 1153. If you email us customerservices@sunglassesshop.com, we'll try hard to get back to you within 30 minutes but if you can't talk and still want a quick answer our online chat service is perfect for you. Just click the chat link at the top of the page. You'll be connected to one of our team so you get all our expertise straight to your computer.

Unbiased Advice From the Experts

We are the sunglasses experts and we're at the heart of all things eyewear. We want to share that with you to help you get the best you can from us and your sunglasses because we believe in giving our customers a complete service, not just a product. We have a dedicated team of style advisors who constantly keep their fingers on the pulse of what’s new. Our celebrity gallery is a great place get the latest on who’s wearing what. We offer totally unbiased advice on the most up to date eyewear and we can answer almost all sunglasses and eyewear enquiries. We offer repairs and prescriptions too - we really do have have it all covered.

International Team

Finally, there's our international team. This is a whole team dedicated to sunglasses, and who speak the major European languages. We have the international websites to match and an expert member of our international staff is always ready to talk.

Sunglasses Shop

Why Shop with us? We've a huge collection of the best in designer eyewear, expert staff and we offer free delivery in the UK. We bring you the most up to date news and views on the latest fashions and celebrities. We make buying sunglasses fun and easy. That's why.

Visit Sunglasses-shop.co.uk

Customer Services Team

Call us on: 01793 746546
We live here: 17 High Street
SS1 1JE Southend-on-Sea
United Kingdom

Category

Sunglasses-shop.co.uk is ranked 12 out of 91 in the category Fashion Accessories

Sunglasses-shop.co.uk is ranked 58 out of 744 in the category Clothes & Fashion

Sunglasses-shop.co.uk is ranked 5 out of 24 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.