Just ordered some camera accessoires. Clear descriptions, photo's, good prices, low shipping charges (from China to the Netherlands) - and *fast* shipping.. the order arrived while I am still waiting for orders of _other_ China based shops, which were shipped 10 days before!
Also there's this nice touch with the items - eg. they deliver not a standard lens-cap, but one with a small hole on the side (and even a rope) to keep you from losing the cap.
Fake stretch earings were just what my daughter wanted. The quality and price were great and the postage time from Hong Kong was quick. The transaction was smooth and communication excellent. I would not hesitate in shopping with Suntekstore again. Thanks from Adam.
This company has exceptional customer service. They let me know about my oreder every step of the way, they were very courteous and polite, the prices were so cheap I couldn't believe my eyes and the shipping was so fast it was almost at warp speed! I can't say enough about this company. They definitely set the standard in Courtesy, Customer service and Pricing. Definitely will keep doing business with them!
I have bought a few items from this store, as I'm having a "pick a box" night, my goal is to show my grandchildren that you can have a good time without a mobile phone. and hopefully they will remember Nan with a smile. My dealings with Suntek have been very pleasing, they are very prompt to notify you via email, exceptionally courteous, I have no hesitation whatsoever in recommending them and plan to continue to buy from them if I can win a bid.
thanks very much,, great prices,,will use again
A great store to deal with, they communicated very well all throughout the purchasing and delivery of the goods - great service overall. The goods arrived in Australia ahead of the expected time and are good value for money. They have a good range of products and at reasonable prices, which are even better if you buy in bulk as I did. I am happy to recommend the store to anyone who are considering purchasing from them.
I've been disappointed by service from HK companies but my experience with Suntekstore has been exemplary. Good products, good prices, good service, I can't think how it could be better. Highly recommended.
PETER O'SULLIVAN PJ & SI ENTERPRISES
I BUY ALL MY LED STRIP LIGHTS FORM THIS SELLER AS I AM A CARAVAN AND CUSTOM CAR BUILDER SO I USE A LOT OF LIGHTS THEY ALWAYS ARRIVE AS ORDERED AND I HAVE BEEN USING THEM FOR YEARS WITH OUT ANY PROBLEMS SO I HIGHLY RECOMEND THIS SELLER
I was doubtful in ordering this bag but it was from ebay so went ahead. It is a bag used for nappies/wet clothing and just perfect for what I wanted.
Knowing it was coming from HK I realised it would take some time. Well, the bag was shipped the same day and arrived 10 days later, cant ask fairer than that. The bag looks just the way it is on the pic.
I have received a follow up email from the company offering 15% discount from any purchase made from their site. Will go and look to see if there is anything else I like.
Very happy customer!
I WAS CHECKING ONLINE AND LOOKING FOR A LONG IVORY WEDDING VIEL ..AND FIND WHAT I WAS LOOKING FOR ....PAID FOR IT ! THEN IT HAS ARRIVED IN MY FRONT DOOR OPEN IT AND WAS SO DISSAPOINTED THAT THE VIEL THE SEND TO ME IS SHORT AND WHITE COLOR ....AND THIS IS THE SECOND TIME I HAD BOUGHT SOMETHING IN THIS STORE THAT ...SAME RESULTS AS THE FIRST TIME ..I WILL NEVER BUY IN THIS STORE AGAIN ...
As far as delivery goes Suntekstore is a nono. I have given up expecting my small order to arrive. Why waste time with Suntekstore when there are excellent people selling excellent gear in the UK giving 24/48/72 hours delivery? I should have read the appalling trustpilot reviews before giving Suntekstore a chance to waste my time, and probably my money if the goods never arrive.
Update. Today is 19 March and my cashcard was debited by Suntekstore on 15 February. For the small amount involved I will not waste money and time contacting these people. I'll put the time to better use warning others. Avoid Suntekstore like the plague it is.
I have an order of $ 82.41 with this store from 27 July 2012. This order has a track and trace number, so I can track it via the mail company website. The package has been sent back to the sender (Suntekstore) and I have had email contact with the store. Now, after 6 months of email contact they just don't reply anymore. I have waited long enough, they just kept telling me they will refund me, but enough is enough. This is just a criminal way of doing business. The least they can do is keep contact with a customer, when the shipping companies don't do their job well. But just taking the money from customers and not keeping contact is not OK. This is not a good way to do business. I recommend everyone NOT TO BUY from this company or their website. Maybe they deliver on 5 dollar products, but don't do big orders from them.
Terrible company. They claim to be a uk company but are in fact based in china. Immediately this sets the warnings alarms off. They basically take your money and when you complain the item hasn't arrive through paypal they tell you to wait a little longer, asking you to close the claim and deal with you outside paypal. the idea is simply to scam you into waiting beyond the claim period, so you can no longer claim. You receive no item or refund. They also spam you with mails asking you to close the claim outside of paypal and deal with them instead of paypal. very dirty tactics. After reading the reviews it seems they send out cheap little items to uphold the image they are a fully functioning company, but most larger items are just part of the scam....AVOID THEM AT ALL COSTS
I had looked far and wide for LED transformers which would fit in a light fitting. I had even asked the manufacturer and got no reply (JCC Lighting). I found what looked like what I was seeking for on Suntekstore.com and took a chance. I asked for expidited delivery of 6 transformers and the shipment arrived in 3 days. I had already said I would pay for any duty so I was delighted not to have any to pay.
The transformers fitted perfectly, were very cheap even after paying fo special delivery and they worked perfectly first time.
I ordered an item from SuntekStore on 10/23/2012. I have not received the item until today, 11/ 22/2012. They said there is no tracking number due to the free shipping to the U.S. and blame the U.S. Postal Service. I wasted too much time to send them many messages.
AVIOD THIS COMPANY !!!
Paid for my order on the 29 Aug 12 and despite numerous Emails back and forth with the company i have still not received my goods. Have waited 41 days and have now raised a dispute with PAYPAL.
They have blamed everything from the postal service in the UK to the custom service in the UK. Funny thing another item from another company in the same place took only 9 days to arrive.
Simple people AVOID at all costs
I read the reviews, which made me not want to shop from this store, but I really wanted a cheap Soroban abacus with plastic colored beads and they just aren't sold in the US. I decided for $6 it was worth trying out. Yesterday, the abacus arrived. It's very study and well constructed. It arrived within the time the store said it would. I'm happy!
i bought a guitar f0r my s0n m0nths ag0 and paid AU$27..a m0nth 0f waiting the item didnt arrived.I message them and said I have to wait f0r c0uple 0f days but still the item didnt c0me. I emailed them again and 0ffered me a c0up0n disc0unt but I d0nt trust them anym0re s0 I dint made any purchase anym0re. They t0ld me t0 wait f0r a replacement s0 waited f0r an0ther m0nth still the guitar didnt turn up. I was trying t0 0pen a dispute case t0 ebay and paypal but he deleted the item already after 45 days s0 ebay and paypal cant accept my c0mplains. H0w shame n0w i have t0 quit ebay t00...
They sent me a cheaper, different product than I paid for. They will not refund my money, instead offering me a voucher for far less than I spent. Why would I want a voucher from a company I would NEVER do business with again?
They are cheats and liars, avoid them at all costs.
This is very bad seller. I ordered grey warmers and received blue ones. They did not want to refund me so I accepted their voucher instead. I have ordered another item but it never came. They dont want to refund it (again) offering another voucher. Their products are cheap and nasty, very low quality and not worth waiting and your money. I DO NOT RECCOMEND!!!!!!!!
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