This is a gift for my son, and this is Its what he asked for .....he knows what he likes!! I'm to old for this type of clothing but it looked nice and well made. Do think Superdry clothing is a little bit expensive.
Parcel arrived quickly, but item is for an Xmas present so can't comment on quality
All good but would just comment that the returns process was made more complicated because an item needed to be exchanged for a different colour which happened to have a different code so a refund was made and then a new order placed. Surely easier ways to do this when the price is the same for both your company and for the customer.
I ordered a coat for my daughter . It got delivered but I never actually saw the delivery as it was left outside. Superdry cudtomer service looked into this for me and resolved the problem the same day. It's unfortunate what happened but not superdrys fault. I only wish this standard of customer service was available everywhere.
Great shopping at Superdry, I ordered my jacket , it arrived in perfect condition and even had the information about returning it if I was not happy. . . . . as if I would part with it.
Outstanding quality of clothing, zips can be confusing though. Good choice of colours and combinations.
Size guide is off though bought a XXL which was no where near, more like a XL. For this reason had to return the coat as there is no give in the coat even wearing just a t-shirt underneath.
item arrived when told that it would and great to have free delivery no matter how small the item value!!
Two words. Bloody and brilliant!
I ordered a jumper for my boyfriend but realised the size was too big so sent back for a swap for a smaller size. It was all straight forward and I got the jumper in a smaller size without any hassle. Although it would have been nice to get an email to say they had recovered by order back and they were going to send me out the smaller size, so I knew what was happening. Apart from that, very satisfied.
I ordered 2 of the same jumper as I wasn't sure which size would fit. The items came quickly, as described and well packaged. They were also perfect; with no damage or pulls in the fabric. I had to return 1 of the items to a 'collect plus' location. There are many of these locations in my area so it wasn't a problem but I found the packaging instructions confusing. I obtained a receipt from the 'collect plus' location which was then backed up back an e-mail from Superdry stating my refund would be in my account in the next couple of days. I would use the service again but it would be better if the return item could be returned to any post office as well.
I ordered Megan leather jacket. It was too small do I asked for an exchange for the size bigger. You didn't have it so refunded the money without asking me and then told me about it after. Poor communication and a real let down that I couldn't get what I wanted!!!
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