When i moved into my house we had a small leak due to an undone pipe which caused a stain on a few of the ceiling tiles in our kitchen. When investigating to try to get a few replacement tiles the reference on the back of the existing tiles were an old batch that nolonger came under that reference. I sent a short e-mail and got a speedy and helpful response which resulted in us getting exactly what we needed. The only small reservation i had was the packaging - the box was only around the edge and not on the top or bottom of the tiles and therefore the top and bottom tiles were slightly damaged but apart from that excellent service.
The tiles I bought on this site were great and made an old lowered ceiling look like new again. Service is to be commended. I needed the delivery on a specific day which they were more than happy to help with. Nice to find a company who will make a the extra effort.
Ok I needed to replace some tiles the other year, 2011, so i trawled the internet and found the Suspended Ceiling Shop. Ordered enough tiles to do the job, great, fantastic, quick to order easy to pay and very quick delivery (very well wrapped too) Now we have decided to redo the other room tiles so i just counted how many i needed - ordered them on Monday 4th Feb 2013 they were delivered on Wednesday 6th Feb 2013 and I am just about to go and sling them up (very easy to do).
Can't fault the service at all - the company identified the ceiling tile from an emailed description and blurry photograph I submitted, sent out samples to check, then dispatched the replacement tiles quickly once the product was confirmed. Fantastic service, would recommend.
Suspended ceiling shop had exactly the right tiles we needed, at very reasonable cost. We ordered them and they were delivered within 3 days! Couldn't have asked for more really!
Easy payment online, quick delivery, arrived undamaged. What more can I say.
The service from ceiling shop was very good. My only reservation is that the box the tiles come in doesn't have a top and bottom to it - that is ok if you intend to use all the tiles at one go but I wanted to use the tiles over a period of time as replacements - now they are now starting to get damaged!
This being our third time we have used you, you must be doing something right, The only annoying thing about ordering online is IF there is a problem it would be good if a phone number was at hand
otherwise keep up the good work and remember the discount.
Didn't know exactly what I was looking for but a very helpful reponse to my query narrowed it down and then when purchased it arrived exactly when promised. This is the sort of service which is lacking in so many online companies. The convenience of online shopping but with personal help and advice when needed. Would thoroughly recommend Suspended Ceiling Shop.
Website well laid out, helpful, well priced products, our non standard enquiry was efficiently dealt with and delivered promptly.
What more could one ask for?
I dealt with Barny, he was extremely helpful.
I sent a photo, and he identified what was required and emailed me the link, within 10 mins.
Next day delivery aswell.
Great service, fair prices and fast delivery.
Ceiling tiles are excellent, they were packed well but the couriers gave them a hard time as the corners were a bit dented. it was fine though as they were hidden in the rebate of the suspended frame.
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