in good faith I ordered 6 plants paid £34.99 waited along time for delivery one was dead the others not much better on arrival complained sent e mails phoned no joy thi was in june 2013 still waiting for reply
Having used Suttons Seeds for many years I find that the service is reliable and quick and grow as described in the catalogue or on the web. This applies to all types of merchandise sold by this firm.
I think that in my opinion, in a nutshell,you have always tended my various garden needs speedily and diligently. So what more can I say.KEEP UP THE GOOD WORK.
I have been a keen gardener for 50 years and have bought from Suttons for at least the last 20 years and was extremely disappointed in my last order.
Usually the polyanthus/primroses arrive at least 2 to 3 weeks before the pansies so that they can be potted up earlier but this year they all arrived together, much later than they normally do and the plants were extremely small. Consequently when I wanted to plant them out in their winter beds the poly's were still much too small and to make a decent show I went to B&Q and replaced all the plants I had been sent. Those plants were strong, healthy and looked really good.
A month later I did plant the poly's out and the best that I can say about them is that they are alive!
My father always used Suttons and I inherited this tradition from him. Never disappointed with the service received, always found catalogues gave a wide choice with items ordered received promptly and packed securely.An excellent standard all round.
Suttons are great for plants / veg, but buyer beware of non plant goods. Disappointed in the patio pot and felt on arrival that it felt and looked like plastic.Very expensive
'plastic ' pot at 29.98. The star rating for plants would be ***** but for this purchase I feel only able to give it ** for delivery!
As above. I can add no more.
Suttons are great although sometimes you don't receive your order straight away you know it will be safe and will get it when it's ready for planting. Every seed I get from suttons germinated 99% of the time, of course you have to take care of them, it won't germinate if you don't water them right? I would recommend family and friends to use suttons
I ordered large trays from Suttons Seeds and they arrived promptly, in perfect condition and without extra transport charges although we live in Highland and Islands. They are really sold as greenhouse trays but they were ideal for what I wanted them for.......to put on the ground and feed the birds from them to stop the mess they make. These trays catch all the waste from the bird food and are easily cleaned. I thought the birds might take a while to get used to them but within minutes of me putting them on the ground and adding seeds, nuts etc the ground feeding birds were all over them. I bought four large trays and have already used three of them. I am now trying to figure out how I can use the last one as a roof so the seeds do not get wet in the rain. No-one seems to market this sort of thing for feeding birds in large quantities but these trays are ideal. I bought the ones without the drainage holes but that was my only mistake. I had to drill holes to let the rain water out or ended up with a pond. Suttons do have the same product with holes already in them though so I could have made life easier. I have not drilled holes in the last one as still hoping I can work out how to make it into a roof and if I succeed I will be back for more to make roofs for the other ones as well. Great service and great product for what I wanted it for. Suttons need to diversify and market their merchandise showing all the uses it can be put to !!
visit the sutton catalogue for ideas and inspiration not just for plants and seeds but ideas for presents and projects. don't blame me if you develop an addiction it's worth the risk.
I ordered the James Wong book and got guava plants and autumn crocuses too. All plants are flourishing, thanks to the detailed information on care and I have learnt new ways to cook unusual fruits from the book. A good buy!
i have always bought seeds and bulbs from Suttons. if i run into problems i have always found some kind person to assist me at their office. their products are very good and i usually do very well
This company does care when something in an order is not right, e.g.
When I bought some cloches one perspex sheet was broken on arrival. When I informed them about it they immediately agreed to contact their supplier to send out a replacement sheet. A couple of weeks later they phoned me to see if the supplier had sent it out. I felt this was a very considerate thing to do. By the way, they sent out two sheets!
If i want to buy something related to gardening my first reaction is to log onto Suttons website, look at what i am looking for, look at the choise on offer and nine times out of 10 choose one your are offerings.
I am always delighted with the quality products from Sutton. I would recommend their product portfolio to anyone, the speed of delivery is second to none and the customer service is excellent.
I admit that I did leave it late in ordering (end of July) these late flowering plants but hoped that they would be delivered within a few days. In the event they took about 2/3 weeks and I wasn't convinced that I'd benefit much from them this year. They did however last well into the autumn. I only hope that I will be continuing to enjoy them in the years to come. Very good value.
Mole deterrant bulbs with easy to use tool for burying them. No evidence of moles after 4 months, so looks promising. I'd already used a sonic repellent to move the moles out of my newly turfed lawn area, I wish I'd known about this product sooner, the bulbs would have been enough on their own and should keep the moles out for the next couple of years.
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All Suttons products should reach you in perfect condition, just as they left us. If you are dissatisfied in any way with their condition on arrival, please let us know within 14 days and we'll arrange a replacement or refund. We are only liable for the cost of the goods as quoted on the website plus the cost of delivery if the goods are faulty.