I purchased a Reebok treadmill from Sweatband. The order process, payment, despatch and delivery went very smoothly. Delivery was very well organised with a two hour time slot. Unfortunately the treadmill didn't work when it arrived. These things happen so I first tried getting in touch with Reebok to resolve the issue. After 7 days I was getting no-where so I contacted Sweatband. Michal and Mike from Sweatband bent over backwards to get my issue resolved. They were in constant touch keeping me updated. Reebok were an absolute nightmare so Sweatband replaced the machine with a Kettler (which they recommended). I am extremely happy with it and I received the price difference as a refund very promptly.
I would definitely recommend buying from Sweatband, lovely people - I have never known customer service like it!
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