www.swimshop.co.uk reviewed by

2 Reviews

Review by confirmed purchaser
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Not received item and no response from swimshop

Ordered item and after a week contacted them to enquire where the package was and told that it was sent 2 days prior and to wait 7 days, waited 7 days and emailed, 2 days later still no response, emailed again and waiting a reply...
    www.swimshop.co.uk
    TrustScore 9.3 / 10
    4,067 Reviews

    Reply from www.swimshop.co.uk

    Our deepest apologies, it seems that we have only recived your email dated 7.2.13 at 12:55, asking us to confirm despatch of your order, this was replied to at 13:03, informing you that your order had been despatched from us on the 5.2.13.
    I will arrange for a menmber of our customer service team to contact you regarding this missing parcel.

    Gaynor Willis
    MD Swimshop
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