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www.swimshop.co.uk reviews

Excellent
9.4 out of 10

1,783 Trustpilot review(s)
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  • Reviews (1,783)
Swimshop

Review by confirmed purchaser

fast and efficient

I ordered my 3 items on a Tuesday evening and by Thursday they were in my hands. Swim shop have always been quick unless they have run out of stock. Can always rely on getting an order on time.

Swimshop

Review by confirmed purchaser

The shopping process always goes swimmingly!

Unfortunatley the swimming costume was not quite the right the style for me personally, but for the quality and ease of ordering, I'd recommend to anyone. Other products I have bought, such as 'SPEEDO fastskin elite' hat and finger paddles, are fantastic. On top of this, branded products are nearly always cheaper on swimshop, and the new DOLPHIN loyalty points system creates even more great dicounts!

Swimshop

Review by confirmed purchaser

Very easy to use and very efficient, ordered on a Sunday arrived on Tuesday!

I was very pleased with the service. The product was good value and I was impressed with how quickly it arrived for a free delivery service.

Swimshop

Review by confirmed purchaser

Cheap and fast, also outside the UK.

Since we heard about swimshop we already bought several times via internet swimsuits for my daughter. They are of good quality and not expensive. Normally we do receive the order witin 10 days and the last time even in 5 days. One time we did not receive the goods and after one month (this is the time stated in the conditions) they did sent us the order again without a problem. We already told several people about the site and we know that also some friends of my daughter do buy swimsuits at the swimshop.

Swimshop

Review by confirmed purchaser

Good shop, if they have what you want.

Good swim shop. Not all sizes are available for all products though. Prices are not cheap, but not overpriced either. Manufacturers are to blame for more expensive items.

Swimshop

Review by confirmed purchaser

all good

Do drama , ordered,delivered early

Swimshop

Review by confirmed purchaser

"It does the job"

As a Pilates instructor travelling from different venues I needed a bag to carry all my mats plus blocks. It does the job - with a further handle at the bottom end of the bag it makes for easier carrying. I bought the larger of the two green swim bags. Delighted!
( I carry about ten mats in the bag as I already have another bag to carry the other ten. The bag can hold more though).

Swimshop

Review by confirmed purchaser

Brilliant!

Ordered 4 pairs of jammers. Price competitive and fast delivery. Returned 3 pairs. No quibble and speedy refund.

Swimshop

Review by confirmed purchaser

Ordering process was simple.

Though the ordering was quick and easy I did have problems with the payment. At first I thought this is quick and easy then realised that the vat had not been taken off at checkout. The process trying to get it back into my account was not easy though I made it back eventually.

Swimshop

Review by confirmed purchaser

I can see clearly now I have my goggles

Fast, efficient service, the exact item I needed. What more could I ask for?

Swimshop

Review by confirmed purchaser

great selection of swimming gear and reliable service

Always buy my swimming gear from swimshop.
great selection and very reliable sevice .Never had any problems.

Swimshop

Review by confirmed purchaser

A swimmingly good experience

Very impressed with the easy to use online shopping site and extremely speedy delivery. The dolphon rewards are an added bonus. i have already told several parents to visit the site at my daughter's swimming club. The prices are very reasonable too!!

Swimshop

Review by confirmed purchaser

good range, fast fulfilment and overall good service - i would definitely buy again

i was impressed by you broad range and speed of fulfilment - well done! i'll be coming back

Swimshop

Review by confirmed purchaser

top service and quality but check the float sizes before ordering!

I got 'junior' float/board because my daughter is 9, but she clearly needs bigger size! And returning the (very promptly received ) goods was a non stater because the postage was only just less than the cost of the goods!

Swimshop

Review by confirmed purchaser

Ok after an initial hiccup

The first delivery failed to turn up. The customer service rep asked me to wait a few more days. However once we had agreed it the delivery was missing the second one turned up in a day or two. Good job someone was at home though as it came recorded and that would have meant a trip to the post office!

Swimshop

Review by confirmed purchaser

Perfect!

I ordered a zone 3 wetsuit from the swimshop as it was a good price and offered discount on quidco. The wetsuit arrived very quickly, was in A1 condition and as I said previously a very good price, even better with money back from quidco.

I have only used swimshop once but would recommend them to others! the price and speedy delivery were great! and I really can't fault them in any way after this one brief purchase.

Swimshop

Review by confirmed purchaser

Incredibly fast delivery.

The bottles were delivered extremely quickly and were cheaper than Amazon and everywhere else.

Swimshop

Review by confirmed purchaser

no problems

website was easy to use and navigate,and delivery was prompt so .....no problems!

Swimshop

Review by confirmed purchaser

Quality of service was excellent

Quality of service was excellent

Swimshop

Review by confirmed purchaser

excellent

Delivery was quick and had good response via email to tell me when the order was going to be ready. Great service,and great products.

Swimshop

Review by confirmed purchaser

Waterproof swim bag

Just what I needed for my soggy swimsuit (no spin dryer at my swimming baths). Great not to have it dripping in my gym bag.

Swimshop

Review by confirmed purchaser

STILL WAITING FOR A REFUND

I MADE A PUCHASE OF 3 ITEMS ALL BEING MARU,THE SWIMMING TRUNKS WERE TO SMALL SO RETURNED AND ORDERED NEXT SIZE UP,BUT AFTER 3 EMAILS 1 PHONE CALL I AM STILL WAITING,WHILST GOOD PRODUCTS IT WOULD BE NICE TO HAVE A TROUBLE FREE RETURNS,STILL WAITING

Swimshop

Review by confirmed purchaser

Please get a new stock monitor.....

After searching for ages due to the various requirements needed, found 6 Keifer swimsuits in sizes 32,34 and 36 that were needed for a team competition. Thought that all OK as order processed and money taken and then found out that there were no 32's in stock. Very disappointing as then had to find alternative swimsuits (and were found at a cheaper price....)
Please sort out your stock levels...

Reply from Swimshop

Thank you for your feedback Sharon. Unfortunately the factory we currently use was unable to keep up with our increased demand, this problem has been brought our attention and we are in the process of looking at alternative suppliers. I will ensure our customer care co-ordinator gets in contact with you shortly to discuss this matter further.

Regards,

Gaynor Willis
Managing Director
SwimShop
Swimshop

Review by confirmed purchaser

Fantastic and speedy service

Amazing the order arrived in less than 24 hours

Swimshop

Review by confirmed purchaser

Fast competitive service for a fast competitive swimmer!

The website is easy to follow and the company are very competitive for range and price.

Swimshop

Review by confirmed purchaser

Good job

Fast on delivery. You can trust this company for overseas orders.

Swimshop

Review by confirmed purchaser

Placed an order and in two days arrived perfect.

Simple to order, easy to select, uncomplicated procedure .
Excellent prices and super delivery.

Swimshop

Review by confirmed purchaser

the best swimming products and quick delivery

Swimshop have a great range of products and brands and deliver quickly.

Swimshop

Review by confirmed purchaser

it all went swimmingly well !!

I had an excellent experience with SWIMSHOP. They had everything that I was looking for and more. SWIMSHOP were recommended to me by a friend and I'd happily and confidently recommend SWIMSHOP to all. Brilliant communication throughout. I ordered the wrong item and when I realised emailed SWIMSHOP and had a very prompt response. Delivery was quick and I've added SWIMSHOP to my favourites list and will use them again.

Swimshop

Review by confirmed purchaser

Excellent service and delivery

We ordered a pairs of Adidas swimming shorts and these were delivered in a couple of days after ordering. Excellent price and would deal with again. Many thanks

Swimshop

Review by confirmed purchaser

excellent service

have been buying from swimshop for about 10 years compared with other on line retailers always had excellent service would not hesitate to recommend

Swimshop

Review by confirmed purchaser

Always very quick delivery. Never had a problem.

Website easy to use and the deliveries are fast and hassle free.

Swimshop

Review by confirmed purchaser

Good company not staffs fault out of stock

Staff are very helpful and polite. Service is good but if out of stock no one can tell you when the stock will be in which is not useful. Want to order place ribbons and have been trying for over a month now with no luck!!! Would appreciate knowing when they will all be in stock places 1-6.
Thank you.

Swimshop

Review by confirmed purchaser

Prompt international delivery

Swimshop has all the swimwear needed by a leisure swimmer as well as a racer. Highly satisfied with the products

Swimshop

Review by confirmed purchaser

Nose clip works brilliantly!

I suffer with cold type symptoms after every swim and started to use a nose clip with circular pads on the nose but it constantly fell off which was really annoying. This one stays on. Really pleased with it.

Swimshop

Review by confirmed purchaser

Fast and good quality

I've been using swim shop for years and I have always been satisfied with the service and the quality of the goods that I have purchased. Aswell as this, their products arrived extremely fast. I would advise anyone to use swim shop to fulfill their swimming requirements!

Swimshop

Review by confirmed purchaser

Easy, fast and reliable service

I am happy shoppping with swimshop. They have a wide range of brands for the swimmers to choose from and the prices are reasonable.