Swinton reviews

Swinton reviews

Low
4.1
from 0 - 10
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Pushy Staff

The website is good and easy to use but their customer support and sale team are very pushy. I had some insurance with them and when it came to renew I got an email, text and phone call with in 2 minutes of each other. The text and email were easy to ignore but persistent calls from them trying to get me to renew put me off!
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So stupid, it's unbelievable

My address was used by someone to fraudulently take out insurance via Swinton. We have crime numbers etc etc. Swinton won't stop sending me threatening letters 6 months after this should have been cleared up.
They know it's a fraud, but just offer to 'note my call' on the record as they're unable to change the address on the record.
Incompetent.
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Bad Service. Darren the sales rep conned my elderly mother.

Terrible service. False information and extra charges added to my elderly mothers insurance. We got varying quotes for a cancelation with no explanation why. I am sure most of what they say is just made up at the time. I would not use them again ever. Read the other reviews on here. I am surprised there is not more.
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Bad service

I used money supermarket to search for car insurance and Swinton came out one of the cheapest however when I went to buy on there screen the price came out more expensive. After numerous phone calls, sending e-mails and being on hold for an eternity they said they could not do for the price advertised as when they took all my details over the phone again because I had not owned my car for more than a year there would be a higher risk of me having an accident!!! - what a load of nonsense. However I could not be bothered to go through the hassle of re-quoting I went ahead. Part of the deal which made them cheaper was that they offered £50 cashback but they fail to list or tell you that this takes 3months to come and again after numerous phone calls chasing up where it was.
Avoid this company.
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Disgraceful Experience

I had to take an insurance policy with them for my car but only wanted it for a while rather than a full 12 month term & asked how much it would be if i later decided to cancel my policy & was assured on the phone that it would be no more than a standard £50 cancellation fee but about a month later when I came to cancel my policy, they tried clobbering me with a £136.50 fee instead! I informed them that the agreed fee was £50 & that a verbal agreement was a legally binding contract between two parties & they said "I've never heard of that before" & "I don't think your correct". Anyway, its a long story but suffice to say I had the last laugh :)
Anyway, I wouldnt recommend Swinton to anyone!

Swinton Details

About this company

Compare Car & Motor Insurance quotes online in seconds with Swinton Car Insurance. Get up to £ 40 Cash Back on Car Insurance now! Check our quotes today!

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Swinton is ranked 73 out of 81 in the category

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