First of all they sold the connection to me afterwards when i approached that the signal were not proper . They refused and said my contract does not have 28 days money back guarantee .Literally dumped me for sure.
No I never receive proper service ,I pay GBP 38 each month for nothing , I never receive proper signal , even cant speak to their customer service their agents themselves say they cant hear me .Mobile is also provided by them , even i tried different mobiles as well.
Had a chat with their customer service agent- Although they have a UK based support -THEIR AGENTS ARE RUDE ! Have no customer service at all !
Please do not take a T mobile connection-They say they are best in UK -See their Trust pilot score -I believe they are worst in UK .
Even street providers like LYCA,NOV mobile provide better service .
In short they will sell you contract and that its !!! you are fooled , you go on paying each month in return all you receive is bad signals-worst customer service -Rude agents !! STAY AWAY