Sold me a contract 18 months ago, sold it with a 2 year warranty for my iphone offered through t-mobile. Called recently with an issue with my iphone battery draining far too quickly. Was told that there was no record on the notes of this warranty and that calls are not kept for more than 3 months (even though I was told calls are recorded and kept by other advisers)
Overall a snakey, sneaky, disgusting company. I wouldn't trust this company if my life depended on it. I'll definitely be leaving them at the end of my contract. If they offer you anything, be sure to get it in writing and not just verbally on the phone.