This was a hassle free shopping experience.The item was just what I wanted and delivered within 2 days.The communication was excellent.,as was the postage,very reasonable.I would use this company again.
Ordered a Stiga table tennis bat case, a Lion case arrived.
Contacted them via email twice and no response both times.
Not the way to treat your (now ex) customers!
I ordered a Dunlop Table Tennis Bat which came with a Free Case and 3 Butterfly balls (3 Star).
The Delivery was quick but what was delievered was not what was order or shown on the Table Tennis Pro Web Site. I recieved 3 Stiga Balls which on the We Site are £1 cheaper than I paid and a totally different bat case.
I probalbly wouldnt have minded the if someone had contacted me about the changes.
Ordered table tennis bat and when I got my Oder a different bat was sent with a note saying my one was out of stock.
Spoke to someone on the phone about 3 weeks ago, who said she will refund me but not had anything yet.
Still waiting. Will not be using this supplier again.
Best delivery guys I have ever come across.
Couldn't pay for product via a credit card thru paypal and so had to call and do that way. Minor irritation but otherwise very happy indeed and an ecstatic 15 year old.
You had not got the table tennis bat I ordered in stock so you sent me one that was supposed to be an equivalent although the price was only about 60% of the one ordered so I just could not see that.
I pointed out that you should have notified me of this so that I could make the choice and not you as to whether I wanted a different bat or wait until you had one available.
However once I had pointed this out you did put things right so full marks for taking the trouble to do that.
We bought our Dunlop EVO 3000 last year, and got a great summer's use out of it. We then stored it for the winter, outside, but I hadn't lashed it down properly so it fell and the surface of one half sustained damage. The stars at TableTennisPro arranged for just 1/2 a table-top to be sourced for us, their Grimsby-based crew swung by with it on their way to another delivery and duly installed it, and now we are up and running again.
Very happy withthe product and the service: would recommend it to anyone.
I ordered a new table tennis bat, and from the service that I received you would have thought I'd spent a fortune. The whole thing was really top quality service. The professional site was one of the easiest and most explicit I've come across in years. Because of this I will definitely be a returning customer and hopefully spend a lot more in the future.
i have been trying and trying to get in contact with someone to help, it seems there is no one to help.
The service, yodel are appalling! I have been back and forth and they look at you like your stupid. There was no drop card to say they had been to my house, so I tracked it online. They stil, haven't located my bat and now I have no bat and I'm out of pocket.
They sent me an incorrect table tennis bat cover.The item I received was completely different to the image on their website.
They would not reply to any of the emails I sent regarding the incorrect item sent and did not respond either to the letter which was sent to their office so I am left with the incorrect item even though it is their error.
The worst customer care I have ever experienced.
overall a and the pain free experience and the quality of the bat was very good. my only downside was that the practise balls supplied were of low quality but I should have realised that for the price paid (very inexpensive) you get what you pay for.
Very easy to use web site , have just used it for the first time , and my order was delivered next day.
I would have no hesitation in using Table Tennis Europe Ltd again.
table tennis balls arrived damaged in the post - not the suppliers fault. BUT when I contacted their customer service staff I was told a manager would call I am still waiting many weeks down the line!
Steph T found this review useful
Bought a Dunlop Table Tennis bat as a birthday present for my grandson. It is now very difficult to beat him - unless I borrow his bat!
Excellent service from company . Bat delivered day after order placed. Must buy another one to replace mine (nearly 50 years old) so that I have a better chance of victory!
I am setting up a pilot run for a new table tennis club for seniors and I wanted to buy some cheap bats for beginners. On a Thursday I ordered a set of four for a very reasonable price and they were delivered the next day - less than 24 hours after I placed the order, and there was no charge for carriage. The bats are very good value for money and the service has been simply excellent. I will use them again.
Table Tennis Pro is a great site with great prices, delivery came within a day or so and I was really happy with the item.
One thing I would say is that they should have online tracking. When I wanted to see where my item was I clicked the button to track my order which sent an email to someone in their team! My item had arrived only I hadn't realised yet and someone had to send me an email.
Other than that great service, very happy!
Table Tennis Pro OK, some issues with the Butterfly table itself
I was very happy at the owner who took the order and he was very helpful and the table was delivered next day as promised. Although I had agreed that we would give a hand to take the table out of the van but we did not realise how heavy it was. The driver said to my son that he should not be doing this. One problem which I have forwarded by E mail is that there was a scratch on the table. Besides this and the heavy table we were very pleased.
I brought a table tennis table online it was quick and simple, table delivered quickly and the crew were fantastic knew exactly what they were doing when they assembled it and showed me how to use it. Would highly recommend this company and their table tennis tables.
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