Went to Takeaway.com and placed an order for Pizza.fr. for Pizza Time. Bear in mind that Pizza.fr says explicitly on the website that it is part of takeaway.com (remember this later) Immediate billing (confirmed by AMEX) and immediate order confirmation. Estimated Delivery 1 hour...after 2 hours...no email updates as they say and No website updates with the tracker that says it was delivered at the same time the order was placed. Started calling the company...no english so they hung up.....Twice. finally sent 5 emails back and forth with takeaway.com (they take no responsibility...different company) even though it say they are the same company. they finally said they would engage and help. after 3.15hours received a call from the vendor on the HOTEL phone.. yes the hotel phone. they stated i had a incorrect phone number and they canceled the order. (if thats the case, why couldn't they have just called the hotel in the first place). Of course why did they call? they had a properly formatted order, with the correct delivery information. why call, why not just deliver the food, they had already been paid. All in all the worst food delivery experience of my life...oh wait i never got the food ;-) Beware, do not use. Just an FYI, i have traveled the world in over 20 countries, so I'm not just a touristy idot, these guys are terrible IMHO
Ordered from a restaurant that has a rating of 4.5 stars from 21 reviews. Did not receive a confirmation email. Which kept me wondering for an hour not knowing if the food is going to come or not. Food was delivered after an hour. Ordered egg fried rice and mushroom curry, nothing like what I expected. It was horrible. Which made me think if the reviews in the website were at all genuin!!
They put restaurants up on their site that they are not even affiliated with. I made an order. They accepted and took payment, then I receive an email stating my order was cancelled. I called the restaurant to ask why and they said "we have no contract with takeaway.com". So now I have to wait up to 10 days for my refund. Had to make another order from another restaurant. Complete waste of time and a MAJOR inconvenience. Stay away from takeaway.com! Use just eat or hungry house instead. They actually know what they are doing!
Fantastic vegetables veggie burgers lovely pasta as well. The fish chips standard well done love the donner kebab was. Was also excellent . Takes about 1 hour but so just remember to order the where you want eat.
They were largely good until I wanted to review a restaurant that others should avoid. I couldn't leave a review, and their support staff were so incompetent that they couldn't grasp the problem. Oh well, there are plenty other companies to use...
We had got home late but fancied staying up with a few more drinks. Ordered vodka and a bottle of Chardonnay, Ie white wine. Paid on credit card. Took an hour to arrive (this is for drinks not food which require cooking and usually arrives faster). Vodka was the cheapest of the cheapest. Marked up over 100% over shop price. No wine. AND expecting payment at the door! Extreme unimpressed. Driver finally got payment confirmed and left a bottle of red instead. Possibly the worst bottle of red wine ever, I wouldn't even use it to cook.
Charge me the real prices, show me exactly what I get, make it good and charge me for the delivery instead in a separate charge