Takeaway.com reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Horrible food

Ordered from a restaurant that has a rating of 4.5 stars from 21 reviews.
Did not receive a confirmation email. Which kept me wondering for an hour not knowing if the food is going to come or not.
Food was delivered after an hour. Ordered egg fried rice and mushroom curry, nothing like what I expected. It was horrible. Which made me think if the reviews in the website were at all genuin!!
    Takeaway.com
    TrustScore 7 / 10
    1,368 Reviews

    Reply from Takeaway.com

    Dear Ma27,

    Thank you for your review. We are very sorry to hear that you did not enjoy the food. Although it is of course the restaurants responsibility for the quality of the delivered food, we deeply regret that you were unhappy with your experience and therefore we have issued a discount voucher to the email address provided with your order.

    Please be assured that the reviews on our website are genuine. A customer can only place a review through a secure link which they receive only 2 hours after ordering. We are sorry if you felt that this restaurants reviews did not reflect your own experience. Please be sure to place your own review so that other customers can make an informed decision before ordering.

    In regards to your confirmation email, it may be worth to check your spam folder as sometimes the emails get sent there my mistake.

    We look forward to processing your next order with an alternative restaurant and we hope next time your food is delicious!

    With Kind Regards
    The Takeaway.com Team
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