Worst customer service ever!
Just rejoined TalkTalk as unhappy with Plusnet. Already having problems contacting TalkTalk CS with their systems continually down and poor english. Tried contacting today and then got cut off and then couldn't make calls on my phone for about 40 minutes. Then tried 3 times on mobile but got cut off as soon as went through to operator, 4th time spoke to CS who said try tomorrow as "systems down". Last week I had similar "system down" problems when calling about problem for my mum. Also current problems with their online chat and email service. When out of contract will not go back to TalkTalk even if cheaper as not worth it. There is a world of difference between Plusnets good system and TalkTalks terrible one.