TalkTalk reviewed by

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Crap service, don't bother

Was a satisfied Tiscali customer but unfortunately they sold out to Talktalk. The service with Talktalk is dreadful, the operators barely talk English and their manner is robotic. After spending an hour trying to resolve a wifi problem, he asked if I wanted to pay an extra £50 for specialist support! No I didn't, I just wanted him to sort out why my wifi keeps lagging out and disconnecting. After being as helpful as a chocolate teapot he said it might be a problem with my router, great - can you send me out another one I asked, yes madam but only if you sign up to another 12 month contract! I asked him why would I want to sign up for a further 12 months when it is not working, his answer - because the new router might stop this problem! You couldn't make it up really, muggins here will sign up for 12 more months of crap service to get a new router which only might solve the problem. Stay well clear of Talktalk they are shocking.
    Comment (?)