I can only concur with the other reviews on this page. DON'T TOUCH TALKTALK WITH A BARGEPOLE! Great promises, appalling service. What you see isn't what you get. I had the most appalling experience for several months when I first signed up to them six years ago.. After that it wasn't too bad. I looked at their YouView service and I was told that they had worked very hard at making great improvements in their customer service. Don't believe it. Incorrect billing, promotions offered but not given, loss of service, a wait of two to three weeks for an engineer, call centres manned by robots reading scripts who couldn't care less. If you LOVE stress you'll get plenty of it.