A total joke-wish there was an option here for zero stars!!!!!
Customer service through multiple media (email, phone Facebook, instant chat) was a joke-rude and incompetent throughout- Ignored emails, didn't answer the phone, left waiting, cut off, installation late, attempted hard sell on optional extras threatening to not do the install at all because he didn't have the materials (the by some miracle later appeared in the back of his van!) and even LIED to me when I had the email they sent me the day before in front of me. Product is poor-1st 2/3 routers were broken, talk talk box is slow, internet cuts out and runs slow after 10pm, lack of access to some channels available through all the other big companies (BT, Virgin and Sky) Put up fees half was through contract, disgusting!
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