As bad as BT!
We switched to talktalk a month ago because of the huge bills from BT. When i rang talktalk about switching i was only after phone and broadband as we are happy with sky tv, but was talked into the tv package too as it was cheaper. Anyway... 3 weeks later we have recieved the tv box (that we didnt really want) but the router (that we needed) is still not here. Then 4 days ago they cut the phone line off without any warning. Phoned up to pay the bill and was told it would be back on within 24 hours, well 40 hours later its still not on! After just a month we are done with this second rate company.