It is unfortunate that I am siting wasting my valuable time writing a review for a company that deserves to stand before the Better Business Bureau and I'm sure other ethical boards for the unethical business practices. For instance, to claim that they can provide fast internet, an actual LIVE connection to your home/Lan line or even customer service, is by far a breach of contract to the customer. If they can not live up to their end of the deal, why do customers have to continuously call and every time to get transferred, worst of all disconnected, then write complaint letters hoping for someone to handle their issue. But sadly, the situation still hangs over our heads because there is still no resolution. I write this review for those in the same boat.