TalkTalk reviews

TalkTalk reviews

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Review by confirmed purchaser

What are you waiting? ?

If you want a perfect Internet connection this broadband is for you. I had it before and now I ordered it again , because of the satisfaction I had when I had it.
TalkTalk

Reply from TalkTalk

Hi Fausta,

Many thanks for your comment and welcome to the TalkTalk family. If you ever need any help or assistance with anything in the future, just send us a message on our Facebook page at facebook.com/TalkTalk. Also, if you like us on Facebook and follow us on Twitter @TalkTalk_UK you can keep up to date with all of the latest TV shows and films coming to TalkTalk TV, you can also take part in some of our fantastic competitions, games and giveaways.

Kind Regards,
Mary

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Review by confirmed purchaser

Informative and Clear

got what I wanted with very little fuss
TalkTalk

Reply from TalkTalk

Hi Wayne,

Than you for your comment and welcome to the TalkTalk family, if ever you need help or assistance with anything, do send us a message on our Facebook page at acebook.com/TalkTalk. Also, if you like us on Facebook and follow us on Twitter @TalkTalk_UK you can keep up to dafte with all of the latest TV shows and films coming to TalkTalk TV, you can also take part in some of our fantastic competitions, games and giveaways.

Many Thanks,
Mary

This review has been reported to customer service by the company for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

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Review by confirmed purchaser

very helpfull

customer service good, very well exsplained.Very good offer
TalkTalk

Reply from TalkTalk

Hi Patricia,

Thank you for your comment and welcome to the TalkTalk Family. If ever you need any help or assistance with anything in the future, just send us a message on our Facebook page at facebook.com/TalkTalk and we will be more than happy to assist.


Many Thanks,
Mary
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Review by confirmed purchaser

great

everything was great
TalkTalk

Reply from TalkTalk

Hi Marek,

Many thanks for your comment and welcome to the TalkTalk family. If you ever need any help or assistance with anything in the future, just send us a message on our Facebook page at afcebook.com/TalkTalk. Also, if you like us on Facebook and follow us on Twitter @TalkTalk_UK you can keep up to date with all of the latest TV shows and films coming to TalkTalk TV, you can also take part in some of our fantastic competitions, games and giveaways

Kind Regards,
Mary
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Review by confirmed purchaser

Excellent service

I was very impressed with online service and hope that in the future we will be just as happy!!
TalkTalk

Reply from TalkTalk

Hi Stuart,

Thank you for your comment and welcome to the TalkTalk Family. If you ever need any help or assistance with anything in the future do send us a message on our Facebook page at facebook.com/TalkTalk so we can assist you. Also, if you like us on Facebook and follow us on Twitter @TalkTalk_UK you can keep up to date with all of the latest TV shows and films coming to TalkTalk TV, you can also take part in some of our fantastic competitions, games and giveaways.

Many Thanks,
Mary
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Very poor, Never again, don't you make the same mistake

Very poorly service, I was supposed to go LIVE by 3rd April 2014 by midnight but did not, so I repeatedly rang before and after midnight, usually it should have taken few hours. Anyways did not get LIVE on broadband or phone even after 7 days, I have cancelled but the customer services are in INDIA where they seem to be reading from per-written scripts which they don't understand and also talk over you.... Sad and bad service. PLEASE GO FOR UK BASED SERVICE CENTRE AND PAY A LITTLE MORE AND GET DECENT LINE. CHEAP IS ALWAYS PROBLEMETIC. LOL
TalkTalk

Reply from TalkTalk

Hi,

Many thanks for your comment.I'm really sorry to hear you have been experiencing such issues. Can you please send us a message on our Facebook page at facebook.com/TalkTalk so we can assist you further.

Kind Regards,
Mary
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Review by confirmed purchaser

NOT HAPPY

I have just completed my order for broadband but i did not realie i could not get the offer of £25 voucher because i required a landlind due to this i am not willing to take out the package after all. order number N18804458.
TalkTalk

Reply from TalkTalk

Hi Andres,

Thank you for your comment. Can you please send us a message on our Facebook page at facebook.com/TalkTalk so we can assist you further.

Kind Regards,
Mary
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Review by confirmed purchaser

Do it on the web site, call centre is laborous

Just signed up so far so good, but lets wait and see what the service is like. Started ot do it via the call centre but got fed up with the guy trying to sell me stuff and insisting on going through the "script" much easier and quicker to do it on line, unless of course you need a half an hour chat with some one.
TalkTalk

Reply from TalkTalk

Hi Malcolm,

Thank you for your comment.
If you ever need any help or assistance with anything in the future, just send us a message on our Facebook page at facebook.com/TalkTalk and we will be more than happy to help.

Kind Regards,
Mary
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Review by confirmed purchaser

Easy pleasy getting started

Agent helped every step of the way for best choice and value would recommend talk talk
TalkTalk

Reply from TalkTalk

Hi Archie,

Thank you for your comment. If you ever need any help or assistance with anything in the future just send us a message on our Facebook page at facebook.com/TalkTalk. Also, if you like us on Facebook and follow us on Twitter @TalkTalk_UK you can keep up to date with all of the latest TV shows and films coming to TalkTalk TV, you can also take part in some of our fantastic competitions, games and giveaways.

Many Thanks,
Mary
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Review by confirmed purchaser

talktalk why talk about anyone else when you,ve got talk talk

ive found this so straight forward you leave the rest standing and if your service is as good i will be laughing.
TalkTalk

Reply from TalkTalk

Hi Stephen,

Many thanks for your comment and welcome to the TalkTalk family. If you ever need any help or assistance with anything in the future, just send us a message on our Facebook page at facebook.com/TalkTalk and we will be more than happy to help.

Kind Regards,
Mary
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Review by confirmed purchaser

Looks good broadband

Looks good broadband.
TalkTalk

Reply from TalkTalk

Hi Rashid,

Welcome to the TalkTalk family. if you ever need any help or assistance with anything in the future, just send us a message on our Facebook page at facebook.com/TalkTalk. Also, if you like us on Facebook and follow us on Twitter @TalkTalk_UK you can keep up to date with all of the latest TV shows and films coming to TalkTalk TV, you can also take part in some of our fantastic competitions, games and giveaways

Many Thanks,
Mary
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Review by confirmed purchaser

Quick, easy, great value for money!

Easiest, most straight forward set up ever!
I have been on a few sites enquiring about broadband, tv & phone packages, TalkTalk made it clear and simple what we were getting with no hidden costs.
Works out cheaper for us to get the whole package, including TV, than it does for just broadband with most other companies!
TalkTalk

Reply from TalkTalk

Hi Leanne,

Many thanks for your comment. If you ever need any help or assistance with anything in the future, just send us a message on our Facebook page at facebook.com/TalkTalk. Also, if you like us on Facebook and follow us on Twitter @TalkTalk_UK you can keep up to date with all of the latest TV shows and films coming to TalkTalk TV, you can also take part in some of our fantastic competitions, games and giveaways.

Kind Regards,
Mary
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Review by confirmed purchaser

Easy to follow the peocess

Pleased to sign up with TalkTalk, hoping we can keep our phone number, and wish we could have used the Essentials package.
TalkTalk

Reply from TalkTalk

Hi David,

Many thanks for your comment and welcome aboard. if you ever need any help or assistance with anything in the future, just send us a quick message on our Facebook page at facebook.com/TalkTalk. Also, if you like us on Facebook and follow us on Twitter @TalkTalk_UK you can keep up to date with all of the latest TV shows and films coming to TalkTalk TV, you can also take part in some of our fantastic competitions, games and giveaways.

Kind Regards,
Mary
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Review by confirmed purchaser

fastest order and aplication process i have come accross

from start to finish it took 20 minutes and all the way through they kept asking if i required help with the process. but everything was straight forward self explaniyory i would highly recommend it to anyone five stars accross the board xxxxx
TalkTalk

Reply from TalkTalk

HI Gemma,

Many thanks for your comment and welcome aboard. We're really pleased to have you as a customer.
If you ever require any help or assistance with anything in the future, just send us a message on our facebook.com/TalkTalk
where we will be more than happy to assist you.

Many Thanks
Mary
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Review by confirmed purchaser

Online order was simple and helpful with prompts.

Ordering broadband online with TalkTalk was easy and quick.
TalkTalk

Reply from TalkTalk

Hi Krysti-Ann,

Many thanks for your comment and welcome to the TalkTalk family, we are very pleased to welcome you on board.
If you ever need any help or assistance with anything in the future, just send us a message on our facebook.com/TalkTalk where we will be more than happy to assist you with anything.

Kind Regards,
Mary
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Review by confirmed purchaser

So far, so good.

Website was clear and simple to use. All questions I had were answered by using the frequently asked questions option. If the service is as good as the initial set up, I will be a very happy customer.
TalkTalk

Reply from TalkTalk

Hi Alison,

Many thanks for your message. If you ever need any help or assistance with anything in the future, just send us a message on our Facebook page at facebook.com/TalkTalk, we would be more than happy to help.

Kind regards,
Mary
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Review by confirmed purchaser

Five Stars says it all

Only problem was my response time(much slower than usual) maybe my existing was supplier trying to discourage me from switching.
TalkTalk

Reply from TalkTalk

Hi John,

Many thanks for your comment. We're really pleased to hear you you have had such a good experience with us. If you ever need any help or assistance with anything in the future, just send us a message on our Facebook page at - facebook.com/TalkTalk. Also, if you like us on Facebook and follow us on Twitter @TalkTalk_UK you can keep up to date with all of the latest TV shows and films coming to TalkTalk TV, you can also take part in some of our fantastic competitions, games and giveaways.

Kind Regards,
Mary
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Review by confirmed purchaser

Very Simple !

Fantastic fast and Simple
TalkTalk

Reply from TalkTalk

Hi Marco,

Many thanks for your comment. We're really pleased to have you on board. If you ever need any help or assistance with anything in the future, just send us a message on our Facebook page at facebook.com/TalkTalk. Also, if you like us on Facebook and follow us on Twitter @TalkTalk_UK you can keep up to date with all of the latest TV shows and films coming to TalkTalk TV, you can also take part in some of our fantastic competitions, games and giveaways.

Kind Regards,
Mary

Britain's lowest priced TV, broadband and calls

Totally unlimited broadband

No usage caps or speed reductions, even at peak times

Evening and weekend calls to UK landlines

Enjoy free calls between TalkTalk landlines

Free YouView Box

Usually £149. Includes 7 day catch up on your TV, pause and rewind live TV, 70+ Freeview channels, some in HD and add extra channels including Sky channels and kids TV, one month at a time.

Smartphones from £5 a month

Save with TalkTalk Mobile. We offer our customers consistently good value on TalkTalk Mobile all year round, helping to make TalkTalk homes better off. We offer mobile phones, tablet bundles and SIM plans.

Limited Offer

£6 a month for 6 months (£8.50 thereafter) plus £15.95 line rental.

Visit TalkTalk

Category

TalkTalk is ranked 169 out of 182 in the category Mobile & Internet

TalkTalk is ranked 3 out of 4 in the category

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