I've been buying online for some years, and, like in the High St, there are some good retailers and online there are some very good "etailers" , I have found Tantronics to be very efficient in the sales and delivery process but also very helpful and knowledgeable, they are easily contactable and are very courteous.
Now if I need rechargeables, chargers or accesories I always look on their site first.
i personally feel , this is a company that people should be careful when using, I purchased a expensive torch which only used rechargeable batteries.
I ordered the batteries from tantronics. They cancelled my payment , I have had to wait nearly a week to get my money back.
Thus I am sitting with a very expensive torch with no batteries.
I made a complaint to them, pointing this fact out only for it not to be published ( so it seems they only publish good comments ) not the ones that point out they are wrong.bad bad bad
I don’t always bother to leave comments but their service and communication is excellant. It might have only been a couple of wrist straps on this occasion but they will be the first place I’ll look in future for my photographic and battery requirements. Frank
I am very pleased of the service from this company,they spoke friendly over the phone,and dealt with my order quickly,customer service is brilliant,i ve told my friends about tantronics,to buy replacement batteries from here.
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