Returns process a nightmare
Review by confirmed purchaser
Bought a cheap tap, which was clearly a previous customer return as it still had water in it (no real issue) but the handles were on wonky. As requested I sent a photo of the problem. Then I had to chase them to get it returned. As yet I have sent tap back but no refund or new tap here yet! Very disappointed. For such a cheap tap I do not know why they couldn't send me another at the same time as returning this one.