Taps.co.uk reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Terrible and miss leading customer service and sales staff!

I purchased a shower column and was told at the time I could track and get a rough eta having paid for next day delivery. When I followed up the next day I was told they couldn't give me that info so I had to call city link myself to get an idea of timings, having spent an hour online with the staff who at one point was shouting at me, I didn't bother to waste any more time with them. City link on the other hand were polite and curtious and even called me back 3 times with updated info. When the package arrived it was marked but due to my experience with the customer service team knew it would be a waste of time contacting them. In short I am sorry to say, I had a terrible experience.
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