parts missing on delivery, good customer support to remedy
Taps delivered quickly but without the connecting hoses, attachement bolts or brackets to secure them to the sink. Oops- fairly major QC drop-off!
online Customer services responded very quickly to my query and missing parts delivered several days later
however, this is the 2nd set of taps ive ordered and the 2nd set delivered minus vital parts which prevented installation. top marks each time to customer services for sorting the issue quickly with little hassle but would much prefer the delivery to be complete in the first place!
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