I was warned by my caring friends and family not to buy via the internet. I am glad that I ignored their advice and purchased all my bathroom fittingsfrom Taps.co.uk. My order arrived within the specified time and all the items I ordered, were delivered with all the nuts bolts and screws required. Products I bought were of high quality with a fair price (value for money). During the installation fitters damaged 2 small items, these were replaced immediately without any question with great after care service. I thoroughly recommend this company to anyone.
Products are good and at competitive prices. But watch the shipping; they can only provide an all day slot so you have to be in between 8am and 5pm. And its not clear on the website or confitmation emails, actually not mentioned on the emails. Very poor in today's world.
One item delivered was damaged. Whilst there was no issue with a replacement, other than shipping, see above, it was damaged due to poor packing and sloppy handling by the delivery company.
Whilst they may be good price; I will not use them again as I can not afford to sit and wait all day for a delivery.
Really pleased with our purchase. We got the waterfall tap for sink and waterfall mixer shower tap for bath, both look lovely. Really good quality and very reasonably priced. Paid for next day delivery, was updated on the progress and received quickly.
I purchased a shower column and was told at the time I could track and get a rough eta having paid for next day delivery. When I followed up the next day I was told they couldn't give me that info so I had to call city link myself to get an idea of timings, having spent an hour online with the staff who at one point was shouting at me, I didn't bother to waste any more time with them. City link on the other hand were polite and curtious and even called me back 3 times with updated info. When the package arrived it was marked but due to my experience with the customer service team knew it would be a waste of time contacting them. In short I am sorry to say, I had a terrible experience.
As I required a new shower enclosure, I decided to order it from taps.co.uk after viewing a few websites. From the word go they kept me informed throughout and delivered as promised, I would recommend Taps for your bathroom requirements. My only disappointment was they did not have a shower tray of the size I required. I therefore had to shop elsewhere for it. Nevertheless shopping with Taps was a pleasure.
My order was delivered on a day I specified which was very helpful. Customer services were excellent and even called the driver to find a rough delivery time for me. The taps and bath I purchased are beautiful and look great too. I would recommend using this company.
Got a great deal at Taps.co.uk, single mixer for £40 instead of £60 odd. Fast delivery as well. Does'nt look cheap or nasty either, well sturdy and good quality, took plumber 20 mins to fit it. So the moral of this story is don't turn off turn on to Taps.co.uk