Absolutely top notch service. I ordered two sets of taps as they were the best price around by far. I must admit, I was a little skeptical as the prices were so below what the competitors are charging.
The order was delivered the next day, well packaged and gosh do they look brilliant! I was so impressed that I ordered a shower and further taps too which were, as promised, delivered the day following my purchase.
I cannot recommend taps.co.uk highly enough. Thank you.
I bought some kitchen taps from Taps.co.uk, they were delivered in a couple of days. The price was about half what the equivalent taps were being sold for at the builders merchants and the quality is every bit as good. One very satisfied customer.
Returning customer - There's a great selection of taps to meet your budget & style. I made a mistake when I ordered & only noticed after I paid for them. I contacted them via email & the response was almost spontaneous. I'm just waiting for the refund to my account but can hopefully say there shouldn't be any problems. So far I'm very impressed & would definitely recommend taps.co.uk.
Yes the bath is beautiful but the delivery was dreadful. We were advised that the bath would arrive Thursday a.m. waited all day then phoned at 2:00pm to be told it was not on the "pallet". I asked what this meant and was told that Taps did not deliver to Scotland and farmed their deliveries out to another company. The other company was at fault and they could not find my order apparently. We were then assured that the delivery would be the next morning again we orgnised people to be there to help us carry the bath into the house. We live in a mews type property and the bath had to be carried up an outside stair and then upstairs to our bathroom. Yet again it did not arrive and the person we had asked for had another appointment at 12:00 so had to leave. We had to ask the driver to help us - two 60 year olds - to get the bath into the house. Thankfully he did as we would have had to wait untill after 6:00pm before we could arranged futher help. The bath has not yet been installed due to the fact that it arrived a day late our plumber had other commitments and had to re-schedule our fitting until a later date. This turned out to be a very stressful experience.
As an absolute beginner with all things plumbing..Taps made my purchase very simple, I got what I wanted it fits perfectly and the delivery was super fast...just one day..my new tap looks great I,m very happy and I thank you all at Taps...!!
Had new pressurised water tank (and new boiler) installed which caused kitchen tap to drip constantly. Fitters were due to finish at 4pm the next day and I knew what type of tap i wanted for our country cottage kitchen. Not only did this company sell the cheapest version of this tap that I could find online but it promptly arrived next day as promised and the fitters were able to install it for us whilst onsite. Excellent all round service.
I had looked around at various stores and on line, when I spotted the Elizabeth kitchen mixer taps, I thought they looked good on screen but could not believe the low price, expected them to be inferior when they came thinking if they are cheep looking I will send them back, much to my surprise they were better than any I had previously seen in stores, classy but also solid, would defiantly use. Taps.co.uk again. well happy. Diane Kelly.
Good people to do business with The backup team is to be especially commended when it comes to resolving any issues relating to items purchased. I encountered some problems, but there was help every step of the way.
Ordered products: They broken on installation- cheap material. Promised spares nothing ever arrived. Then Sent out wrong products. Then sent out product without any fitting parts. Tap is useless. When tired to complain, my email was ignored and blanked. Taken my money and ignore all refund emails. £150 later, still no working tap, and no sign of a refund or any CS. Do I need to go on........STAY AWAY !!!!!!