I saw on-line Taunton Leisure's sale offer of a UTag emergency device at a very reasonable price. I placed my modest order by 'phone. The member of staff who took my call was exemplary - I think I said that I hoped the call had been recorded for training purposes! I had 2 email responses confirming acceptance of my order, and informing me of delivery arrangements. The package arrived within a few days, very securely wrapped.
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