I researched the supply of a bathrooom washbasin and base unit on line and found that TD Online offered the parts at very competative prices. I placed my order and that afternoon I was contacted by TD Online to arrange delivery. On the delivery day I receieved a further contact advising me that the delivery would need to be deferred as the protective packaging was severely damaged. I was happy with this as I it becomes more hassle to return a unit once received. A new delivery day was arranged and the dilivery took place as promised. Overall I am very please with my purchase and the attention todetail I received from TD Online.
Product arrived a day late, but that was no problem.
Packing was perfect, on a massive pallet well wrapped, but carrier had stood a heavy box on top of my product and there are several dents, luckily on the back out of sight. Have not brought item into use yet - so cannot comment further. Very nice people to deal with, very helpful. One thing, there was no address on the package, amazed that it got here.
Good product selection. Best pricing I could find online and next day delivery. Highly recommended. Will use again.
Easy to order, had what I needed and the goods arrived very quickly, postage could have been a little lower as an option but as they arrived almost the next day no complaints
Glad I found this site
TDL were much cheaper than my local polypipe retailer and were the cheapest that I could find online. Once I placed the order, I received confirmation by phone and arranged a delivery date.
I have never used or heard of TDL online before ordering, a bit risky I thought.
The order was as described and as required, it arrived withn48 hrs standard parcel force.
I will defiantly have no hesitation in usin TDL online in the future.
They don't advertise their price matching service as well as they fulfill it. I have found that they have beaten the best price I could find on the Internet twice without fail.
Delivery is as promised, priced as agrees and the cheapest you could find on the net, what else I could ask? Bulk purchase? Just emailed him the list and he will best the quote you can find.
I was attracted to TDL for their competitive price. Their website made product review really easy on technical matters. Once ordered, the company made contact to confirm the order and delivery dates, because I had a sizeable order (1 pallet) they gave me a break down on sizes & lifting weights so I could store the items properly. The contents were well package with plenty of shrink wrap and bubble wrap and arrived at the time specified.
A very professional company.
Wanted to order a new boiler.
Phoned at 08:00 to ensure that item was in stock, courteous informative conversation.
Item immediately ordered on-line and boiler was delivered at 08:30 the following day.
Good price, excellent communication and delivery time.
What more could one ask for?
having used tdl before with no issues i used them again to order 5 rads and valves. all arrived within 3 days, very well packed, perfect. they offer top quality rads at very good prices with quick delivery. i will be using again, and would recommend this company to anyone! keep up the great work.
The taps I first ordered arrived quickly but turned out to smaller than anticipated. We posted them back and Mr Robinson reordered another set for us which were slightly more expensive. However we were not charged extra or asked to pay postage again. The only reason no five stars is they aren't fitted yet and I don't want to tempt fate!
I needed to get two radiators that were odd sizes delivered within 24 hours. Ordered at 2pm and they had arrived by 3pm the next day. Very impressed with the service, and their prices were very competitive.
I ordered a radiator on line on the Wednesday and radiator was delivered on the Friday. It was well wrapped and I was texted by courier on delivery time. So what more can you ask! Item was just as described and plumber fitted last w/e. Working perfectly so very happy and would recommend.
Very helpful and friendly on the phone. Very quick delivery. Amazing delivery guy who happily carried (very heavy) radiator into our first-floor bedroom without making any fuss. Oh...and really keen prices. What's not to like?
Found my perfect bath online but all stockists had delivery 5-10 days. I needed my bath the next day as plumber had booked time in to fit it. Then I found TDL they not only had the exact bath in stock but delivered it the next day. Very, very friendly service I would definitely use them again.
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