TechMonkeys Ltd reviews

TechMonkeys Ltd reviews

Good
8.8
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
10 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant!

I had an issue with my wireless network. I was referred to TechMonkeys who offer home IT support, the issue was fixed very quickly. I highly recommend TechMonkeys, they were extremely helpful!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great response time from local IT experts

The guys at TechMonkeys were very helpful when I needed to get started with Office 365, while many of the features are basic and could be configured by myself there were certain parts I needed help with, and David from TechMonkeys made an on-site visit and completed the config quicker than I expected. That was in 2011, and TechMonkeys are still my No1 choice for IT support when I have tech problems/issues (small or large).
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Superb support from a very helpful team who all have extensive knowledge!!

I have used Techmonkeys, to provide the IT support to my Growing business for the last 18 months and they have never let me down!!

They are helpful, knowledgeable and always go the extra mile to deliver what me pr business needs.

Thanks Techmonkeys - you ROCK!!

Lucy Alderton
Director
Outstanding Business Support Services Ltd
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

IT company with 5 star service

A brilliant company who have excellent service - they always answer the phone and can help ASAP - and know their products inside out. We would be lost without them. We recommend them to other companies on a regular basis. As a business owner I understand how important IT is, without it I am stauffed! We grind to a halt.
TechMonkeys Ltd

Reply from TechMonkeys Ltd

Thank you very much Claire, our life is always made easier when dealing with clients that know and understand the true value of their IT systems. Also it helps when they are just bloody lovely!

Thanks again and see you soon.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Committed to customer service.

I write to thank you for the recent advice you gave me regarding backing up my clients artwork files in the cloud. A task which I have been dreading for some time.

At Sun Jones, we pride ourselves on offering quality products and excellent customer service. It’s therefore incredibly important that the suppliers we choose share the same ethos.

Not only did you take the time to fully explain the options available to me, but you went out of your way to stop me purchasing Office 365 from you and instead directed me to a solution that was best for my business, even if it meant you losing out on a sale.

It’s your commitment to customer satisfaction and expert knowledge of your industry that will see TechMonkeys grow from strength to strength and I will do my utmost to refer clients, colleagues, friends and family to you for all their IT requirements.
TechMonkeys Ltd

Reply from TechMonkeys Ltd

David, it always has to be the right solution for the right problem. It doesn't matter to us if there's money in it or not. We wouldn't be in business long if we sold products, just because we made good margin on them,

As you know we loved meeting you and seeing what it is you do and how well you do it. I think we know where to come for our next re-brand :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant advice, love Office 365 thanks Techmonkeys

Just to say thank you so much for setting me up with Office 365 recently.

At Doo Marketing, it’s important that we’re able to react quickly to our clients requirements and with Office 365, we’re able to do just that.

I use Office 365 on my phone, iPad, laptop and PC workstation which all sync together seamlessly and allow me to run my business the way I want.

Since switching to Office 365, I work more efficiently and I already can’t imagine working without it.

The entire process was incredibly easy and you took care of everything without me having to worry about a thing. I would not hesitate in recommending TechMonkeys and Office 365 to any of my clients, colleagues, friends or family.

Thanks again Darren, David and James for all your help and superb advice.

Marian
Director of Doo Ltd
TechMonkeys Ltd

Reply from TechMonkeys Ltd

Marian,

Thank you very much for awesome review. It really make us realise why we do what we do, when we meet companies like Doo Marketing who are in the right place and we have the right solution at the right time.

I knew almost immediately that Office 365 would make you work life far more straight forward and simple, so am glad that it has had the desired affect.

Stay in touch and make sure you let us know if there are any problems at all.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Thank goodness for the TechMonkeys :)

Running a busy and bustling advanced beauty clinic which relies heavily on a multitude of I.T. systems means that we can't afford for things to go wrong... and if they do, we need expert advice and reliable support, fast.

Having TechMonkeys on speed dial takes the stress out of inevitable blips in our systems. It is truly invaluable knowing such a friendly and approachable team are on hand to help. And if we really need them to, we know we only have to ask for a TechMonkey to visit the clinic in person.

Most small businesses such as ours rely on technology which they do not understand in order to operate efficiently. We are experts in our field of beauty but think it makes absolute commercial sense to leave the I.T. part of the business to the fabulous TechMonkeys.

If in doubt, give TechMonkeys a shout- you'll be utterly delighted that you did!
TechMonkeys Ltd

Reply from TechMonkeys Ltd

Hi Sophie,

Thank you so much for your lovely words. I have nearly shed tears over some of these reviews as I have been reading them.

I have said it before and I will say it again, for truly great IT support we need truly excellent customers and Face Etc and yourselves fit that bill perfectly.

I think we feel the staff and yourself or more like part of the extended TechMonkeys family.

See you soon (next Tuesday I think).

- Darren
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Nothing is too much trouble!

The Encephalitis Society has been working with TechMonkeys for over two years now and we couldn’t be happier with the service they provide. They help us with day to day issues that arise and offer us sound advice on the future of our IT infrastructure, they consistently go the extra mile. As a Charity being able to trust in their sound advice and have this level of service helps us to ensure our Members are looked after as they should be. It is like having our own internal IT department without the cost!

TechMonkeys are a brilliant bunch who are a pleasure to work with, we are not sure what we would do without them!

We wouldn’t hesitate to recommend them to other businesses.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant

I have been using TM for a few years now. Im a web designer but have very limited knowledge of IT equipment. I have always found them very personable with great service.
I have recommended them to some of my clients and have had some great feedback.

Genuinely good guys, who finally put a good meaning to the phrase. 'Pay Peanuts, Get Monkeys'
TechMonkeys Ltd

Reply from TechMonkeys Ltd

Thanks for the superb review Rob :) Good to know we have fans out there who appreciate the work we do.

However we also like cake as well as Peanuts :)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

I would be lost without them

As I am not an IT person and run a recruitment business, I need the back up of an experienced team of IT people who don’t baffle me with jargon.

Not only are Techmonkeys all that, but they also advise on the best way to solve an IT issue. As a recruiter I often work away from the office and this worried me as I had no access to company documentation.

Techmonkeys suggested Office 365. Not only did they suggest it, they installed it and gave me full training on how to use this fantastic system. They continually go above and beyond with their support.

Now when I am out of the office I have the ability to look at every document I need allowing my business to be more professional and efficient.

If you are in business and you need good solid IT support, without the Jargon, then you need to speak to the guys from Techmonkeys.

My business would be lost without them.
TechMonkeys Ltd

Reply from TechMonkeys Ltd

Chrissie,

Thanks so much for your kind review, we are always pleased when our customers are pleased :)

If there's any further help or advice we can give then you know where we are.

Thanks

TechMonkeys

TechMonkeys Ltd Details

About this company

Visit TechMonkeys Ltd

Contact information

Call us on: 08456216660
We live here: Unit 1b The Gateway, Silkwood Park
Wf5 9TJ Wakefield
United Kingdom

Category

TechMonkeys Ltd is ranked 3 out of 11 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.