Don't order online!
found useful by 1 person
Having Regularly bought Ted Baker clothing and accessories it is only on the one occasion that I had to return some shoes due the the colour being unsuitable. I sent these by recorded delivery costing over 8.00 to return. I strongly recommend reading the refund policy as after several calls to customer services it would appear they have no intention of refunding my payment for 30 working days...almost 6 weeks after I paid out 110.00.. I am appalled And as a retailer myself see no valid reason why it should take that long...very upset and will never order via the website again.