Ted Baker reviews

Ted Baker reviews

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Review by confirmed purchaser

good service great product!

The title says it all! great bag hope she likes it!
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Review by confirmed purchaser

Excellent Teddy Baker wear

Excellent service always get something diffrent was disapointed the size five a bit big round the bottom but size four to small across tthe bust.
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Review by confirmed purchaser

Great product, courier service rubbish

Courier service would not let anyone at my home sign for product in the end what I had ordered tried to be delivered around four times
Ted Baker

Reply from Ted Baker

Hi Helen,
We are sorry to hear that you experienced difficulties with our courier service, I will be sure to log your feedback with the relevant department for their information. I do hope that your parcel has now arrived safely and you enjoy your Ted goodies.
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Review by confirmed purchaser

Hard to review when I still have not received the product

I ordered a wallet for my boyfriends birthday gave myself about 10 days for it to arrive and the service says 3-4 days. Nearly three weeks later it still hasn't arrived and his birthday has been and gone. When i tried to track my parcel it just possible delay due to damage and still says that almost three weeks later. No one informed me of the delay and I had to do a lot of chasing around. I think you need a new courier service. I a now trying to cancel the order refund my money and go somewhere else to buy him a very late birthday present
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Review by confirmed purchaser

Next day delivery doesn't always mean next day!

I do really like Ted Baker's women range however I was left disappointed when I requested andpaid for next day delivery for item to arrive two days later than expected.
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Ted Baker

Reply from Ted Baker

Hi there,
We are sorry to hear that your parcel didn't arrive on time. If you contact our customer service team at ask.ted@tedbaker.com they can investigate this for you.
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Review by confirmed purchaser

Easy and simple to do with quick supply

Great products
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Review by confirmed purchaser

Fantastic service and awesome product

I purchased a courier bag for my little bro for his birthday and he absolulty loved it, really good quality and very stylish. The bag arrived quickly and I loved the box it came in, left it in it to wrap it up (was tempted to leave it without wrapping paper!!!). One happy big sis and one very happy little bro
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Review by confirmed purchaser

Great service

Really lovely dress and arrived quickly. The whole purchase experience was easy and straightforward from start to finish.
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Review by confirmed purchaser

100% customer service

Ordered two bags late Sunday evening picked them up in store after using click and collect by Friday!!
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Review by confirmed purchaser

At last I get those great boots!

After a terrible experience at a Ted Baker concession in House of Fraser Norwich (but for which Ted Baker were brilliant at sorting out) I got a refund and ordered boots, however only to be told they were then out of stock! Obviously I was very disappointed.

A month later I reordered and received them within 2 days, and I love them, so after a rocky start thank you Ted!
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Review by confirmed purchaser

Change returns policy

Delivery was longer than expected. When I took the bag back to store I was told I had to return by post and cost me £9.75! I don't think it's write that if you have an item delivered to your own address you cannot return to store but if you have delivery to store its ok.
Ted Baker

Reply from Ted Baker

Hi Laura,
We are sorry to hear that you are disappointed with Ted's online return policy.
Ted's stores do not offer refunds at present, unless the click and collect service has been used. You are always more than welcome to return to the store for a gift card or exchange and if you do decide to send your order back you do not need to return the original box/packaging. This usually reduces the cost. For any further assistance please contact ask.ted@tedbaker.com.
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Review by confirmed purchaser

Slick operation until delivery of goods. 1st occasion took over 3 weeks and 2nd occasion, good just didn't arrive

I love to purchase gifts for my family from Ted Baker as they feel it's something really special, to receive a Ted Baker item.

It is so easy to browse the latest styles and to select and make that special purchase, but I just won't do it again as the delivery was a nightmare. I spent eveyday the items were due on the phone or website trying to locate and track my goods. On the 2nd occasion when goods didn't arrive Ted Baker refunded my payment with out question, but the whole experience left me exasperated.
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Ted Baker

Reply from Ted Baker

Hi Ann,
We are sorry to hear of the trouble you have experienced with Ted's courier service. This is most certainly not what we like to hear, as any negative view of them reflects badly on Ted. Please rest assured that this feedback will be logged with the relevant department.
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Review by confirmed purchaser

Wowwwww

Beautiful bag presented in lovely packaging, excellent customer service and super fast delivery
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Review by confirmed purchaser

funky and great value.

bought few of these as stocking fillers for xmas and really happy with the quality and overall look of the product. look expensive but they do look better in a pair which thankfully i bought enough to do.
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Review by confirmed purchaser

I love Ted

Lovely clothes, lovely gift-style box, I feel $1000000 when I wear Ted Baker!
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Review by confirmed purchaser

Perfect Purses

Being a handbag an purse addict always on the look out for unusual and quirky (but also useful) designs. Ted Baker fulfils my dream. Gorgeous designs, beautiful colours. Great delivery service and they come in lovely gift boxes for keeping them stored. Ca,'t have enough handbags an purses can you?
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Review by confirmed purchaser

stylish

fabulous & stylish product
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Review by confirmed purchaser

Shame delivery and returns not free

Great service but I had to return the item as it didn't fit and this was not free so won't use again on line
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Review by confirmed purchaser

money well spent

I bought a gift card for my son in law's 40 th birthday the day after his birthday he got himself a new jumper he is very happy with it. As I live far away from him its hard to find something he would like so as I said he is happy so am I.
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Review by confirmed purchaser

Classy clothes, not bad prices but Appalling logistics

Love their clothes and the shops are good as well but order on line at your peril as they have no idea where anything is and certainly no idea when it will arrive or where they will be delivering it to - use the shops only!
Ted Baker

Reply from Ted Baker

Hi Jeffrey,
We are sorry to hear of your disappointment. If you have experienced difficulties with Ted's courier service our customer service team are always more than happy to help. Please drop them a line at ask.ted@tedbaker.com.

Ted Baker Details

About this company

Having launched as a shirt specialist of some repute in Glasgow Ted Baker quickly became the place to buy some of the very best contemporary men’s shirting around. From the beginning Ted has had a very clear, unswerving, focus on quality, attention to detail and a quirky sense of humour, so much so in fact that the first stores used to provide a laundry service for every shirt purchased – something that gained the quickly growing brand the title of ‘No Ordinary Designer Label’. Everything produced under the Ted Baker name has his personality woven into its very heart. The collections have expanded rapidly since its beginnings as a menswear brand in Glasgow in 1987. Today Ted Baker offers a wide range of collections including: Menswear, Womenswear, Global, Endurance, Accessories, Fragrance, Skinwear, Footwear, Eyewear and Watches.

Visit Ted Baker

Contact information

Call us on: 0845 130 4278
We live here: Ted Baker London
B2 5EP Birmingham
United Kingdom

Category

Ted Baker is ranked 94 out of 98 in the category

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