We asked in the notes section to get the flowers before12.30 but we got them at 16.00. We called them twice (before 12.30) to make sure were going to get them in time but they couldn't manage to solve the problem and didn't know where exactly the delivery guy was. By the time the flowers arrived the person who was supposed to receive the present wasn't in the office anymore, dissapointing.
I ordered flowers for my mums 80th birthday as I could not be there to celebrate with her in person. The process was extremely easy, the choice was amazing and the delivery fantastic !! A great service - Thank you
However substitutions were made that really cheapened the whole arrangement. When my sister sent me the picture of what she got I was actually embarrassed to have my name attached to such a cheap bouquet.
I have sent an email and hoping they will do something to rectify the situation. Preferably send her a bouquet that more closely resembles what I ordered.
Sent some flowers to friends, they were away for a few days [which we didn't know]. The delivery person asked their neighbours who said she would put them in the house. Your delivery office rang me the next morning to ask if that was ok with me. Our friends rang tonight to say how beautiful the flowers were.
Ordered a bouquet at the end of the day and it was delivered the next day to my friend's house. I had asked them to leave it by the front door if no one was home and it was exactly where it was found by my friend. Very quick delivery and gorgeous bouquet for a good price. Thanks
I ordered a bouquet for my partner as they were feeling down and this did the trick! Ordered on the same day but still got there in time. Easy service to make someone feel special. There's no excuse not to, really!
very satisfied with service, delivered on time as promised and recipient very pleased with quality. other companies say same day service and then right at end you get "sorry we can,t deliver today" whereas you did exactly as promised. thank you.
I wanted the delivery on the day ordered as advertised. This did not happen. Furthermore five days later the order still hadn't been fulfilled. Appalling service. I shan't be using it again and would recommend going directly to a florist shop next time