Tesco reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Very disappointed

Purchased an LCD television online costing £168 06/12 which was £198 in-store..Paid £5.95 express delivery for it to be delivered on the Saturday 08/12..Got out of bed early Saturday morning for courier to deliver but need not have bothered because by 13hrs TV had not arrived ..Contacted Tesco direct by email received response immediately informing me of high volume of enquiries..
Then at 16.00hrs sent another email same response as the first time went to yodel tracking informing me of delay contact Tesco direct....
In a nutshell i posted 8 emails to tesco direct Saturday and Sunday and received the same standard auto reply.Never received the personal reply that they promised.TV was delivered 10/12 at 19.00hrs by a yodel courier the box was partially damaged which forced me to ask the courier had the TV been dropped he smirked a bit and said not by him but that it had already been handled by at least 10 people before him..
Anyway TV was fine except for a bit of light leaking through panel bottom of the screen but then what would one expect for such a cheap TV ..My reasons for buying this TV from Tesco is because my Sony LCD 26" which i bought from John Lewis 03/2010 at a cost of £399 developed a screen malfunction....
So my advice to those of you wanting to purchase LCD televisions is buy 2 because one of them is bound to malfunction within 18 months of purchase....
    Comment (?)