I live in a student accommodation that has 10 floors however the delivery list on tesco only goes up to the 6th floor, i live on the 7th, problem 1. My friend who lives on the 10th floor ordered her tesco delivery two days ago and put a note to say please call before so she could tell him the mistake, the driver was very accommodating and friendly, bringing her delivery to her fridge door.
Me on the other hand - this driver refused to take my 3 crates of delivery which included 3 cases of glass bottles to my fridge door, like advertised on the van, saying their policy was "they didnt do that" well i know that's not true because i had witnessed another driver do this. he then say, very rudely, well that was that driver. Not to play into the stereotype but Im a girl, how the hell am i going to get 3 crates to the lift, out the lift and into my room?!
Called customer service, who were very apologetic but she also said, it is up to the driver. But again I ask...
Why does it say "deliver to your fridge door" it should be "dump on your porch and run"