re the discount coupons - I'm really bored having them in my pockets.
If they want to make promotions..I should get the info leaf from the till: next time you buy.. you get...offer valid until. Redeemed automatically!
Not the sh..t coupon I can forget, then make customer service bored!
The electricals: everytime i bought sth branded 'Technika' this was disaster. returned 2 TVs in the past but my Blue ray died days after warranty. And Tesco in UK gives only 1 year. The EU law states 2.
I've shopped with Tesco's for over 25 years From Bunrt Oak, Stevenage,Melton Mowbray,Borehamwood,Hatfield and York and to me they have lost thier focus on their customers. Their customer service Managers and staff need to learn how to communicate to customers, with out us they haven't got a bussiness. I know lots of people who have shopped at Tesco for years and now shop elseware. It would help if they stocked the store in the evenings, so us shoppers who work all day can do a complete shop. "Veg" Three weeks in a row very low stocks. Isn't that what CLUBCARD is meant to help them with, who buys what, when & where. JIMMYS Sausages, Veal and Chicken Kievs where are they? Not in the store I shop at, On the TV they said they were rolling them out, "what in ten year time"? When you spend over £6,000 a year, returning customer are bread & butter. Look after your home before running around the world building your Empire!
i used to shop at Tesco a lot but lately i found the store i used did not have the stuff i wanted and at the meat counter i was ignored on a regular basis also some of their till staff were down ignorant and not helpfull at all so i stated to shop elsewhre i also bought fllowers for my garden from Tesco and the bulk of them died within a week of planting because they were not watered in the store apart form this allowing the plants to die it is a waste of money for the company as a lot of the plants have to be thrown away because nobody can be bothered to water them!
WHEN YOU ORDER ON THE INTERNET THEY ARE VERY TRUSTWORTHY AND THE ORDER COMES AT THE TIME YOU HAVE ARRANGED FOR IT TO COME. THEIR DELIVERY PRICES ARE NOT BAD EITHER, THERE ARE TIMES WHEN IT IS CHEAPER AND THESE ARE VERY REASONABLE. I ASK FOR NO SUBSTITUTIONS BUT SOMETIMES THEY WILL PUT SOME IN BUT YOU CAN REFUSE TO ACCEPT THEM AND THE CHARGE IS REFUNDED TO YOUR CARD IMMEDIATELY, IF YOU DECIDE TO KEEP THEM THEY WILL PRICE MATCH AND OFTEN YOU GET A BARGAIN! IT IS A VERY RELIABLE SERVICE AND HELPFUL IF YOU'VE NO SPARE TIME OR YOU ARE POORLY. IF YOU ORDER SOMETHING THAT IS ON OFFER WHEN YOU PLACE YOUR ORDER BUT ISN'T ON THE DAY OF DELIVERY IT TELLS YOU BEFORE YOU CHECKOUT WHICH I THINK IS A VERY HELPFUL IDEA. THEY TAKE THE MONEY ON THE DAY YOUR ORDER IS DELIVERED SO AS I SAY IT'S BRILLIANT!
its truly unreal how this fungus has managed to spread to the far flung corners of the globe, but man i love their honeynut cornflakes.
On home delivery can never get order right,short codes,when you ring up the guys you deal with are fantastic but the delivery service take absolutely no notice of what has gone wrong and persistently make the same mistakes over and over.Would most definitely not recommend !!!!
What was once a great business model seems to have slid down the scale markedly over the past year or so. I now find myself coming away from Tesco feeling I've been cheated in some way.
Noticably, the staff don't seem so happy, either, and there's a lot of shirts&ties walking around with clipboards speaking loudly at each other but producing the same old same old.
With their rickety trolleys, substandard food quality, spurious deals, misplaced items - I'm finding a much more pleasurable shopping experience at Sainsbury's, these days.
Would have got 5 stars but for one minor detail. Are you aware that 'all supermarket bargains' are off set against price increases on other products. Also always check the 2for1 offers, because sometimes the individual price is less than the offer price (eg individual price is 95p but the 2for1 offer is £2). You have been warned!!!
Reason I know this ... used to work for a major supermarket retailer.
As I don't drive I always order my groceries online. I have tried a couple of other supermarkets before but have always gone back to Tesco, I find they have the better quality products at more competative prices. Delivery cost is reasonable and the times are convenient for me. Plus there is the added bonus of the clubcard points and vouchers that you can use against your online purchases. I'll always use Tesco.com because it's great value and the site is so easy to use.
I absolutely LOVE Tesco. Always good value, always brilliant customer service. Shout for the Tesco delivery drivers at Blue Boar in Sprowston, Norwich - delivering to me for TEN years. Always reliable, always polite, always helpful - why would I ever, ever want to swap to another supermarket??????
tesco isnt like it used to be its lost its customer sevices mind you im not sure it had any to start with , they must think there customers are stupid to fall for there so called price drop and there programmed to say im sorry to hear that drives me nuts i come the end of the year my club card goes in the shredder and my nectar card gets a boost
I don't use them any more. Budget lines are always "sold out" and the comparative products are far too expensive. They're trying to take over every high street. Avoid them like the plague.
When I tried to ban them from sending bumf, their legal team said they couldn't! I persisted and told them that they are not above the law. They've stopped now but I had to threaten to sue them. What a bunch of assholes!
Time and time again recently we have found the price shown on the shelf edge does not match the price charged at checkout. Eventually I got fed up and took my product back with my receipt (a few days after purchase as we live some distance fro the store). I was astonished at Customer services, who argued the price I had seen displayed under the product had never been there! The reason I had bought 4 of the items was purely as they were on special offer. Basically, I was told I was lying & they were not prepared to do anything about it.
MAKE SURE THE PRICE YOU SEE IS WHAT YOU PAY !!!!
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