I have been with Tesco Insurance for several year now and really can't fault it at all.
Have had several claims over the years, from burglary at previous address to x2 escapes of water and storm damage at current address.
Really great service and highly supportive staff in "the hour of need" Speedy efficient service and advice.
Had a scary boiler problem New Years Eve last and knew I needed a plumber and fast but was in a state of panic due to horrendous boiler sounds. Rang Tesco for advice and they were fabulous. It was them that reminded me I was covered for plumber call out as per Finest level of cover. They sent a lovely Man out and he quickly diagnosed and remedied the issue, which thankfully only required minor intervention and no parts) I am sure had I called a plumber out, the call out alone, had I found a sober and on duty Plumber may have been hundreds of pounds.
My premiums are very reasonable and I am delighted with Tesco Finest Insurance and would recommend to all.
I've got insurance, a credit card and a loan through Tesco and *touch wood* I've had no problems with them.
Good rates on both the loan and the card plus points to.
Someone has made a good point - their actual insurance policy is pretty rubbish when you read it, but hopefully I'll not need to use it!
I have my car insurance with Tesco. I originally used them as they were the best price and I also had a staff discount.
They have raised their prices massively over the past couple of years. As it stands I now can not afford to leave midway through my insurance term but will not be renewing my insurance with them.
Its a sad state of affairs when tesco staff cannot afford tesco insurance!
Whilst Tesco appears keen to operate a bank it is failing in one very important matter - letting you withdraw cash. Banking should be a customer driven service (it always used to be) and when a bank accepts your money it has a duty to give it back to you upon demand. But in Tesco's case it insists on you going through hoops to get it and then refuses if you are unlucky enough to find that either their cards or machines are failing in some way.
Normal banks will make some immediate arrangement for you to get your cash if, say, your card is faulty or their ATM is out of order. In Tesco's case they insist that you return the faulty card to them whereupon they will arrange to send you a new one. Meanwhile they will not arrange any way for you to withdraw cash from them.
Now consider this from the customer's point of view. You have a savings account with Tesco; you want to withdraw money for an urgent purchase; they refuse your request and instead tell you to wait (how long?) whilst they go through their idea of service. This is NOT banking.
Therefore, you need to be aware that if ever there is a problem with your card Tesco will not help you. And it seems that this goes right to the top.
I have written to Mr Benny Higgins their CEO; he has not replied to me; instead my letter was passed to the very person who does not appreciate this problem.
You need cash now? Tesco bank may not let you have your money.
Dan Richardson found this review useful
Always good cheap quotes, but be aware, Tesco policy is weak. Make sure you check all the conditions before buying. I had a real trouble with Tesco Car Insurance when I switched to another company. The new company wanted proof of no claims but Tesco insurance kept providing the wrong document. I was explained that this was due to Tesco changing the underwriter and that the document they were providing was no longer valid proof of NCD. Anyway it took almost 3 months to resolve. I would recommend Tesco for cheap and cheerful quotes only.
To reply as a company, please sign up here.