The beadshop had everything I was looking for and even things I didn't know I was looking for until I saw them! Purchasing was really easy, the shopping and checkout are straightforward and prices very competitive across a fantastic range. Delivery was super fast and everything came in brilliant condition.
I would recommend the beadshop for any hobbycraft buying.
Always have a great experience when shopping at the Bead Shop online. The site is easy to navigate, the prices competitive and the parcel of lovely wonders arrives on my door mat super fast too! Would definitely recommend to a friend!
I've bought quite a few beads from The Bead Shop and am always happy with their customer service and products. I've only had one error where the wrong beads were sent, but this was resolved very quickly and painlessly so I would highly recommend them.
Have mostly been satisfied with things I have ordered. One or two problems with sizes, things being bigger/smaller than expected when they arrived but I guess this is down to my old brain not understanding metric measurements
I have used The beadshop for 4 years and have never had any problems in the past. Unfortunately I placed an order on 16th February and I still haven't received it - today being 24th February. I e-mailed them yesterday to log this fact and received a reply which asked me to contact the post office to see if the parcel was held by them even though I had not received a card to tell me they had tried to deliver the parcel. I was unable to do this as I didn't have any delivery number to refer to. I tried ringing the beadshop telephone number and was repeatedly told all their staff were busy so I left a message for them to contact me. I eventually spoke to someone at 2;45 who told me the parcel had been posted by 1st class mail on 18th February. I f I do not receive it by 5th March then I can get a refund or get the order sent out again. I am very disappointed not to have received the order and there is no way of tracking it.
I can find most thinings I need for making jewellery at the bead shop ether by visiting the shop or ordering on line and always look out for free post offers .I have always been pleased with everything I have bought from them.
I ordered 50 Swarovski cube crystal beads - you know the ones they're tiny but gorgeous and they really add a touch of class to a necklace - well, I got a phone cxall the next day from the Bead shop. Apparently they had run out and could only send me 36 that day but had more on order and they wanted to know if it was OK to send out the rest the next day when they came in! Of course it was. So I got 2 parcels on successive days and it was only a tiny order - but they went to all that trouble to make sure I got what I'd ordered and knew it would come in two packets. I'm very impressed and will order from them again.