The Drinkshop kept me informed about a problem with my order and dealt with it accordingly.
My order was due to arrive 2 days after I ordered it. I paid extra for it to arrive early. The order got lost and I was told I would not receive it until a week after I originally made the order. After 2 weeks I still had not received my order, I would have chased it sooner however I was in hospital. I called the Drink Shop and a new order was sent out however there was no offer of a refund for the extra cost I had paid for the delivery charge. I personally found my experience very disappointing and I would only ever purchase anything from the Drink Shop again if I could not get the product anywhere else.
I told the wife that I just ordered some Belgian Kwak beer, a mini 'yard of ale' glass and a stand, she thought I was nuts. Anyway it came the day I specified and that was it - it was very strong an acquired taste and drinking out the glass was a fun. Loved it - but there, I've drunk it before in Spa with my mate one weekend, and I can now do it again at home. Well done the drinkshop, and thanks.
This is the second order both have been quite big and diverse requests for all the family which were fulfilled. The site is easy to navigate, helpful and interesting. So next I intend to buy wines as so far everything had been more spirit / speciality. The service is also fast and delivery good. Would highly recommend.
We will definitely be using this site again when looking for that 'something original'
i found and ordered a great bottle of elderflower and milkthistle vodka for my mothers birthday on thedrinkshop website and everything was great exept the delivery compsny left it elsewhere without leaving a notice to let me know where it was it was only when i started to worry and tracked my item that i found out it had been delivered to a diffrent address luckly the estate agent who took it in didnt mind to much
Best selection around, easy as pie to get it delivered where and when you want it, and to top it all off, best prices I've seen anywhere, even when you add on the postage! Highly recommend this efficient little site.
Having recently ordered from thedrinkshop to supply a couple of harder to find bottles of spirits, I was initially filling my shopping basket with a whole array of delicious drinks for a friend's 40th birthday bash. Sadly, my budget saw the total and I had to cut back on the order however I was very pleased with the prices and range of products available, and will definitely by coming back to get those other items at a later date. What was a pretty well stocked alcohol cupboard (room!) is now well on its way to be an amazing cupboard of heavenly cocktails and choices!
Never used the site before and was ordering bottles for my mum to give as birthday presents. We selected the next day delivery so they would arrive before she went home and were very pleased that the delivery was made during the time slot specified, and the bottles were really well packed. Would definitely use this on line service again.
I was looking for a wine that I had in a hotel and could not find it anywhere as had only thought that Gonzalez Byass produced sherry. I even rang the hotel back and they put me onto their supplier who said they only dealt with trade customers!! At my second attempt I found it on this site. From then onwards the ordering and delivery where spot on, it arrived when it said it would and there was an opportunity to ask them to leave it elsewhere so we did not need to stay in, as it happened it was delivered before 9 am so it was not an issue. I will use this company again, as it was also one of the most reasonably priced.
Happy enough with what i got only thing was it took almost 2 weeks to come when i re read the order it did say it would take 12 days and i hadnt noticed that when i ordered. Just wish it could of been a bit quicker. Other than that really pleased and very well packaged will use again :)
The drinkshop offered the best price and quick delivery on one of my favourite wines - d'Arenberg's Stump Jump - and also didn't require us to order a full case (we ordered 9 bottles this time). Very happy with the product and service and it arrived exactly when they said it would.
quick delivery, authentic product which was hard to get elsewhere, quality!
They had a good selection of drinks that we wanted and can't get locally (or anywhere in the UK in some cases), but I was hoping for slightly faster delivery in this day and age. Nevertheless would use them again.
I have been looking for a violet liqueur for some time and couldn't believe the range of liqueurs available from this site, good range of choice for violet liqueur and could choose between alcohol content and price. I am also very interested in some of the other products available - you can guarantee, I will be back!
First order I have placed, was extremely happy with the service I received. Very easy website to navigate and reasonable shipping costs. Very pleased it arrives on the day it displayed as the expected delivery driver when placing the order. Extremely happy overall.
I found the website easy to use and the product range extensive, I did have a problem with the quality of the product I purchased and e-mailed The Drink Shop. I was surprised to get a call the next day from the M.D. who asked me about the issue I had and took the time to listen and sent me a few lagers to try as an alternative. The cost of delivery is very reasonable and the packaging very strong and good quality. Although I wasn't happy with the product I purchased I would still use this company again and would recommend to any of my friends.
Don't be put-off by the dodgy looking website; these guys provided me with a good service.
The price was right.
I could choose a delivery date - I like this a lot.
My bottles of Vin de Constance came really well packaged.
I'll use you again. Cheers. Ben.
I was looking for an unusual 60th birthday present for a friend, he loves rum, I found thedrinkshop.com on the internet, found an unusual bottle of rum on their site, ordered it by credit card and it arrived very quickly in very secure packaging. Perfect!!
I'll be using thedrinkshop.com again.
Thank you very much!
Ordering cans in quantities of 40 to 60 at a time other companies have delivered late and very badly packaged. I would pay a slightly higher price for the quality of delivery. The fact the prices are lower, why buy anywhere else?
After discovering the golden nectar called Pineau dea Charentes while in France, we had given up hope of finding it in England. On my birthday, a bottle arrived from Thedrinkshop. My son had discovered a source. We have since sent it on to other lovers of this drink. The service and speed of delivery, and arriving on the right day, was amazing. Thank you.
So, drink arrived on time and all appeared good until I removed the tamper proof label and in doing so i also removed some of the gold paint on the bottle lid... Which looked a bit naff.... So, I phoned up to complain, the very nice lady struggled at first to comprehend quite how precious i was being, and then sorted it by sending a new bottle by courier which arrived the next day!! Vestal amber on crushed ice all round. ;-)
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