Reply from Thedrinkshop
[REPLY]
- Reviews (1,830)
- James Harvey
- 1 Review
Exactly what you want!
As always I'm very happy with everything this website provides, from use of site, the reviewed, the section available, to the quick and reliable service.
Happy drinking!
- Paul Harmsworth
- 1 Review
For an easy delivery drop, you can rely on the Drinkshop.
The Drinkshop kept me informed about a problem with my order and dealt with it accordingly.
- Sophie Jane Speirs
- 1 Review
Not impressed.
My order was due to arrive 2 days after I ordered it. I paid extra for it to arrive early. The order got lost and I was told I would not receive it until a week after I originally made the order. After 2 weeks I still had not received my order, I would have chased it sooner however I was in hospital. I called the Drink Shop and a new order was sent out however there was no offer of a refund for the extra cost I had paid for the delivery charge. I personally found my experience very disappointing and I would only ever purchase anything from the Drink Shop again if I could not get the product anywhere else.
Reply from TheDrinkShop.com Ltd
Unusually, we are informed of late or missing parcels and communicate this quickly to our customers, as is written on some 5 star reviews here. However, this did not happen on this occasion, and in our opinion too, your delivery was unduly late and for this we apologise.
It's a rare occurrence and hope you can decide to give us another try when you need further deliveries.
Kind regards,
Chanelle.
Customer Services Team.
- Rodders
- 1 Review
Kwaking good beer
I told the wife that I just ordered some Belgian Kwak beer, a mini 'yard of ale' glass and a stand, she thought I was nuts. Anyway it came the day I specified and that was it - it was very strong an acquired taste and drinking out the glass was a fun. Loved it - but there, I've drunk it before in Spa with my mate one weekend, and I can now do it again at home. Well done the drinkshop, and thanks.
- Anne Jones
- 1 Review
Excellent choice, good information and quick delivery
This is the second order both have been quite big and diverse requests for all the family which were fulfilled. The site is easy to navigate, helpful and interesting. So next I intend to buy wines as so far everything had been more spirit / speciality. The service is also fast and delivery good. Would highly recommend.
- Jan Lawton
- 2 Reviews
We like trying new/different drinks. The Drinks Shop had us spoilt for choice. Will definitely be back for that special something.
We will definitely be using this site again when looking for that 'something original'
- Russell Martin
- 1 Review
Great product and delivery
Easy to order and delivered in great fashion
- dianne barker
- 1 Review
great company shame about the delivery company they use
i found and ordered a great bottle of elderflower and milkthistle vodka for my mothers birthday on thedrinkshop website and everything was great exept the delivery compsny left it elsewhere without leaving a notice to let me know where it was it was only when i started to worry and tracked my item that i found out it had been delivered to a diffrent address luckly the estate agent who took it in didnt mind to much
- Morgan Carpenter
- 1 Review
Perfection Personified
Best selection around, easy as pie to get it delivered where and when you want it, and to top it all off, best prices I've seen anywhere, even when you add on the postage! Highly recommend this efficient little site.
- Paul Hilton
- 1 Review
The source of the perfect cocktail night!
Having recently ordered from thedrinkshop to supply a couple of harder to find bottles of spirits, I was initially filling my shopping basket with a whole array of delicious drinks for a friend's 40th birthday bash. Sadly, my budget saw the total and I had to cut back on the order however I was very pleased with the prices and range of products available, and will definitely by coming back to get those other items at a later date. What was a pretty well stocked alcohol cupboard (room!) is now well on its way to be an amazing cupboard of heavenly cocktails and choices!
- susan hinchliff
- 1 Review
Quick and the tracking meant I knew exactly when to expect delivery
Never used the site before and was ordering bottles for my mum to give as birthday presents. We selected the next day delivery so they would arrive before she went home and were very pleased that the delivery was made during the time slot specified, and the bottles were really well packed. Would definitely use this on line service again.
- Mike Gilmer
- 3 Reviews
- Angelika Kitching
- 1 Review
Fantastic service
I was looking for a wine that I had in a hotel and could not find it anywhere as had only thought that Gonzalez Byass produced sherry. I even rang the hotel back and they put me onto their supplier who said they only dealt with trade customers!! At my second attempt I found it on this site. From then onwards the ordering and delivery where spot on, it arrived when it said it would and there was an opportunity to ask them to leave it elsewhere so we did not need to stay in, as it happened it was delivered before 9 am so it was not an issue. I will use this company again, as it was also one of the most reasonably priced.
- cheryl hamilton
- 1 Review
Loved my little minatures :)
Happy enough with what i got only thing was it took almost 2 weeks to come when i re read the order it did say it would take 12 days and i hadnt noticed that when i ordered. Just wish it could of been a bit quicker. Other than that really pleased and very well packaged will use again :)
- chantelle neighbour
- 1 Review
Excellent shop for all things drinkable
I use this shop for all my cocktail needs. The service is fast, efficient. Customer service is excellent and they always have something special and new to try.
- Michael Smith
- 1 Review
Does what it says in the name
The drinkshop offered the best price and quick delivery on one of my favourite wines - d'Arenberg's Stump Jump - and also didn't require us to order a full case (we ordered 9 bottles this time). Very happy with the product and service and it arrived exactly when they said it would.
- john sampson
- 1 Review
quality ginger ale
Really pleased with good quality service and love the dry ginger
- Laura
- 1 Review
quick delivery, authentic product which was hard to get elsewhere, quality!
quick delivery, authentic product which was hard to get elsewhere, quality!
- Edward Reid
- 1 Review
Good selection, but a bit slower than hoped
They had a good selection of drinks that we wanted and can't get locally (or anywhere in the UK in some cases), but I was hoping for slightly faster delivery in this day and age. Nevertheless would use them again.
- William Kay
- 1 Review
- Julie Thompson
- 1 Review
Aviator cocktail craving satisfied - cheers and chocks away!
I have been looking for a violet liqueur for some time and couldn't believe the range of liqueurs available from this site, good range of choice for violet liqueur and could choose between alcohol content and price. I am also very interested in some of the other products available - you can guarantee, I will be back!
- Mark Harwood-Scorer
- 1 Review
One gets what one orders when one orders it!
Simple to gift to peoples when not in the country.
- margaret valentine
- 1 Review
easy to get what you want quickly
you get anything you want here and at a good price this is where I found chambord and priced just right try it for yourself and see the difference to any other wine shop
- deborah Rocha
- 1 Review
Reliable....and a quick delivery
I couldn't find what I was looking for in any of my local stores, but after a few minutes on your site I found what I wanted with a tip on how to mix it also. Many thanks.
- Haimes
- 1 Review
Excellent, product just as described.
These wine glasses have ticked all the boxes. Short stems, pleasant to hold, drinking from them is a pleasure, can be put in the dish washer.
- Rebecca Coney
- 1 Review
awesome product and fast delivery-cheers!!!
First order I have placed, was extremely happy with the service I received. Very easy website to navigate and reasonable shipping costs. Very pleased it arrives on the day it displayed as the expected delivery driver when placing the order. Extremely happy overall.
Thank you
- Lisa
- 1 Review
Great service
Quick delivery, good prices. Would definitely shop again!
- robert campbell
- 1 Review
Reliable, affordable service which some companies promise but don't deliver.
I found the website easy to use and the product range extensive, I did have a problem with the quality of the product I purchased and e-mailed The Drink Shop. I was surprised to get a call the next day from the M.D. who asked me about the issue I had and took the time to listen and sent me a few lagers to try as an alternative. The cost of delivery is very reasonable and the packaging very strong and good quality. Although I wasn't happy with the product I purchased I would still use this company again and would recommend to any of my friends.
- Sebastian Price
- 1 Review
- Benjamin Jones
- 1 Review
Would use again. Surely the mark of a good service.
Don't be put-off by the dodgy looking website; these guys provided me with a good service.
The price was right.
I could choose a delivery date - I like this a lot.
My bottles of Vin de Constance came really well packaged.
I'll use you again. Cheers. Ben.
- Neil
- 3 Reviews
Brilliant Service
I was looking for an unusual 60th birthday present for a friend, he loves rum, I found thedrinkshop.com on the internet, found an unusual bottle of rum on their site, ordered it by credit card and it arrived very quickly in very secure packaging. Perfect!!
I'll be using thedrinkshop.com again.
Thank you very much!
- Paul
- 3 Reviews
quslity service and price
Ordering cans in quantities of 40 to 60 at a time other companies have delivered late and very badly packaged. I would pay a slightly higher price for the quality of delivery. The fact the prices are lower, why buy anywhere else?
- Norma Pugh
- 1 Review
Pineau des Charentes - FOUND!
After discovering the golden nectar called Pineau dea Charentes while in France, we had given up hope of finding it in England. On my birthday, a bottle arrived from Thedrinkshop. My son had discovered a source. We have since sent it on to other lovers of this drink. The service and speed of delivery, and arriving on the right day, was amazing. Thank you.
- IAN DAVIES
- 1 Review
- Rachael
- 2 Reviews
Really good experience
The range of drinks on offer is much better than you can get on the High Street. The prices look pretty competitive. We bought some liqueurs and gin and they arrived exactly as promised and very well packed. Will be using again!
- julia bastiman
- 1 Review
Precious mummy wowed by service
So, drink arrived on time and all appeared good until I removed the tamper proof label and in doing so i also removed some of the gold paint on the bottle lid... Which looked a bit naff.... So, I phoned up to complain, the very nice lady struggled at first to comprehend quite how precious i was being, and then sorted it by sending a new bottle by courier which arrived the next day!! Vestal amber on crushed ice all round. ;-)
- Emma-Jane Wyles
- 1 Review
Fast and efficient ordering and delivery
I wouldn't hesitate to use the company again and have already recommended them to several friends. I also ordered from them from another friend's recommendation.
- sheila donaldson
- 1 Review
excellent service prompt delivery
ordered for a friends birthday very pleased with the service and the choice of goods offered. Was delivered promptly and well packed
- Sarah Prince
- 1 Review
great product great service
I ordered a bottle. It was delivered quickly and on the day specified.
- Dorothy and thanks for your order
- 2 Reviews
First time buyer
This was my first time but certainly not my last time in using this company. It was so easy to order, confirmation very quick and delivery date exactlly as informed. Well done drinkshop
