The Electronic Cigarette Company (UK) Ltd reviews

The Electronic Cigarette Company (UK) Ltd reviews

Excellent
9.4
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Review by confirmed purchaser

Quick and reliable, my go to store

Always great quality and always quick with the delivery, TECC are my bookmark for ecigs.
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Review by confirmed purchaser

All worries vaporized

Fantastic and quick service. Received my goods early, with all present and correct; and the price was very good as well
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Review by confirmed purchaser

Very reliable prompt delivery always helpful on the phone

Have been ordering with tecc for about 2-3 years never had wrong order late order. All items bought work as described
Always helpful about product on phone. Great efficient company, will continue to use and recommend to friends.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Cerian,

Thank you for leaving us this great review!

We are pleased you have enjoyed all this time with us, and we hope you continue to visit us in the future! If you want to refer a friend, then simply call us on 01254 269380 and find out how you can get £10 in TECC credits, with a chance to win £100 in your TECC account!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Top quality at affordable prices

I was so impressed by the quality and performance of the Protank 2 that I have recommended it to a lot of friends who vape. I recently bought a TECC Titan 2 for my wife and again I was so impressed with its quality and performance that I have ordered one for myself as it's size and looks make it ideal when out for an evening.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Andy,

Thanks for leaving us a great review!

We are pleased you like the high quality of our products, and thank you for spreading the good word about our company!

If you ever wish to recommend a friend, then simply call us up on 01254 269380 and find out how you can get yourself £10 in credits with a chance to win £100 in your TECC account!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Useful

Useful is an understatement in someways but it's the most accurat description in one word, a brilliant company to use if you are considering stopping smoking very good prices and fast delivery throughout the uk that's saying something considering where I live, good prices and great help services if needed, for me however what I found pretty amazing was even with a big company such as this someone somewhere goes out there way to make sure your welcome letter is addressed to you by hand. That's very very rare for any company since the introduction of ms data base and other such program's, would highly recommend to anyone.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Cameron,

Thank you for leaving this fantastic review!

We always want our customers to feel valued, and the hand signed letter is our personal way to thank you for choosing our company. We will always do what we can to help, and I hope you will visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Great prices and the best customer service.

I have been using CETT for some time and have allways had great service. Very fast delivery, good prices and the best customer service I have dealt with for a long time.

Neil B.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Neil,

Thank you for leaving us this great review!

We are pleased you are happy with the service we have provided, it is something we pride ourselves on. We hope you continue to visit us and look forward to seeing you again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Helpful staff. reliable product.

A good product, reasonably priced.
Very sparse instructions.
The small instruction book in the tornado tank set does not even tell you how to 'vape' it.
Does not say that you have to press the button.
I was a complete newbie at age 76 and thought mine didn't work.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Maggie,

Thank you for leaving us a review.

We are happy you are getting on with your Tornado-T and appreciate the feedback you have given, we are always looking to improve our products and services and we hope you will visit us again soon!

If there is anything you wish to know then do not hesitate to contact us and we will always do all we can to help with your query.

Kind Regards

The Electronic Cigarette Company

The Electronic Cigarette Company
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Review by confirmed purchaser

Great service- easy to use website

Easy to use website and next day delivery.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Daniel,

Thanks for taking the time to leave us a review.

We are glad you found the website easy to navigate and liked our shipping speeds!

We hope you will visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Amazing Service

The most accurate and the fastest service with great attitude.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Ivan,

Thank you for taking the time to leave us a review.

We are pleased you have enjoyed the service we provided, we always strive to provide fantastic customer service and are glad you agree! We hope to see you again in the near future!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

impressed

Ordered the Ecom from TECC, the product is quality, customer service is quality, will be ordering again from TECC.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Morgan,

Thanks for leaving us this great review!

We are pleased you are enjoying your sleek new eCom, and we hope to see you again in the near future!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

reliable and fast

They are efficient and accurate with orders
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Bev,

Thanks for leaving us a review.

We always strive to provide the best service possible, and we are glad you are enjoying the service we have provided. We look forward to seeing you again in the near future!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

I LOVE TECC!

My friend recommended the eRoll, and I was sceptical, but it is an AMAZING product.
More to the point though, the service at TECC is faultless (apart from maybe too many emails... but that is controllable).
Friendly, fast service with great delivery. For someone as disorganised as me, they really are great. I would and have recommended.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Charlie,

Thanks for leaving us this great review!

We are pleased you are enjoying your new eRoll, it is a very high quality product and is a great little vaper! If you ever wish to refer a friend, give us a call and ask how you can earn yourself £10 in TECC credits!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Amazing service

The electronic cigarette is great. I have not had any problems so far. I would but the same product off the same company again.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Alma,

Thank you for leaving us a review.

We are pleased you are enjoying our products, and we are proud to provide high quality products and customer service. We hope you will visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Highly recommend.

Placed an order then called the next day (phone answered immediately) and added to my order and asked for next day delivery. The very efficient agent was excellent. Needless to say my order was received the next morning. Very impressed, items are lovely and good quality. I would, without reservation, highly recommend this company. Very impressed. Thank you.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Dawn,

Thank you for leaving this great review!

If you ever wish to recommend a friend, then you can do so by calling us up and asking for information. Once your friend has ordered, you will get £10 of TECC credits! We hope to see you again soon.

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

best buy ever,not one cigarette in 3 months

I bought the tornado-t. best buy ever, .e-liquid is easy to use. have not had a cigarette in 3 month .i put in an order and get next day delivery ,exceptional. also my chesty cough has gone and my asthma is under control again.so its win win all the way.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Norma,

Thanks for taking the time to leave us a review.

We are very happy that you have fully made the switch to vaping, and congratulations on being 'Smoke Free' for so long! We are glad our products have changed your lifestyle and we hope to see you again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

What more do you want?

Because of peculiar work patterns I often order in the early hours of the morning and so far each order has arrived in the morning post the following day, delivery time order to receipt 30/36 hours.
Never had an item missing or defective upon arrival, never needed to contact them (other than to order), never had a complaint, what more could you possibly ask for?
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Ruaidhri,

Thank you for leaving us a great review!

We aim to provide great quality products and services so that the only time you ever need to contact us is to place an order. We hope you will visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Could not be better

Great products at a reasonable prices and delivered incredibly efficiently. The special offers are worth having, especially when they give free postage! There are many competitors, but would not be tempted to use any of them.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Phil,

Thanks for leaving us a great review!

We are pleased you are enjoying the offers we have on and the delivery times! We aim to offer the best products and prices than any of our competitors, and hope you will visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

nifty little device

was very pleased with this item haven't smoked for 8 days now so hoping this does the trick.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Lorraine,

Thanks for leaving us a review.

We are pleased you are enjoying your new device and we hope you carry on vaping for a long time to come! Please visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

The fastest in the shipping and handling. more than perfect

The fastest in the shipping and handling. more than perfect
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Omar,

Thanks for leaving this fantastic review!

We are very pleased you have enjoyed our speedy shipping, and we hope you will visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

This website have many good stuff.

When i get my package i will write a full review.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Nojus,

Thank you for taking the time to leave us a review.

We hope you enjoy your products and we look forward to seeing you again soon!

Kind Regards

The Electronic Cigarette Company

The Electronic Cigarette Company Details

Expert Customer Service

Our friendly and knowledgeable Customer Service team are always on hand to answer all your vaping questions. Always with you the customer in mind our team will help you along your vaping journey.

Courtesy follow up

Our team will contact you upon your request to help with the initial set up of your kit and then one week later to offer further support should you need it.

Wide range of products

Our diverse range of electronic cigarette kits means there is something to suit all of your needs. From smaller cartomizer kits to intelligent variable voltage devices combined with our wide range of e-liquids we have the perfect device for you.

Loyalty

We reward our customers for their loyalty through regular offers, promotions and bonus rewards.

Why Choose TECC?

The Electronic Cigarette Company is one of the UK's oldest e-cig companies. Trading since June 2008 we set the benchmark for quality products and e-liquids. We believe our reputation is built upon the hard work, dedication and enthusiasm of the TECC team which has consolidated our position as one of the world’s premier electronic cigarette suppliers. Committed to excellence customer service, an invaluable commodity when customers are faced with an increasingly expansive choice and sophistication of products. We will not only guide you to the most appropriate e-cig for your needs but support you with information, via the website and also through our dedicated customer service team who are available to guide and advise.

Visit The Electronic Cigarette Company (UK) Ltd

Contact information

Call us on: 01254 269380
We live here: 1 Elder Court, Lions Drive, Shadsworth Business Park
BB1 2QS Blackburn
United Kingdom

Category

The Electronic Cigarette Company (UK) Ltd is ranked 8 out of 28 in the category Batteries & Power Supply

The Electronic Cigarette Company (UK) Ltd is ranked 8 out of 33 in the category

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