The Electronic Cigarette Company (UK) Ltd reviews

The Electronic Cigarette Company (UK) Ltd reviews

Excellent
9.4
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Review by confirmed purchaser

I LOVE TECC!

My friend recommended the eRoll, and I was sceptical, but it is an AMAZING product.
More to the point though, the service at TECC is faultless (apart from maybe too many emails... but that is controllable).
Friendly, fast service with great delivery. For someone as disorganised as me, they really are great. I would and have recommended.
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Review by confirmed purchaser

Amazing service

The electronic cigarette is great. I have not had any problems so far. I would but the same product off the same company again.
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Review by confirmed purchaser

Highly recommend.

Placed an order then called the next day (phone answered immediately) and added to my order and asked for next day delivery. The very efficient agent was excellent. Needless to say my order was received the next morning. Very impressed, items are lovely and good quality. I would, without reservation, highly recommend this company. Very impressed. Thank you.
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Review by confirmed purchaser

best buy ever,not one cigarette in 3 months

I bought the tornado-t. best buy ever, .e-liquid is easy to use. have not had a cigarette in 3 month .i put in an order and get next day delivery ,exceptional. also my chesty cough has gone and my asthma is under control again.so its win win all the way.
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Review by confirmed purchaser

What more do you want?

Because of peculiar work patterns I often order in the early hours of the morning and so far each order has arrived in the morning post the following day, delivery time order to receipt 30/36 hours.
Never had an item missing or defective upon arrival, never needed to contact them (other than to order), never had a complaint, what more could you possibly ask for?
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Review by confirmed purchaser

Could not be better

Great products at a reasonable prices and delivered incredibly efficiently. The special offers are worth having, especially when they give free postage! There are many competitors, but would not be tempted to use any of them.
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Review by confirmed purchaser

nifty little device

was very pleased with this item haven't smoked for 8 days now so hoping this does the trick.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Lorraine,

Thanks for leaving us a review.

We are pleased you are enjoying your new device and we hope you carry on vaping for a long time to come! Please visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

The fastest in the shipping and handling. more than perfect

The fastest in the shipping and handling. more than perfect
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Omar,

Thanks for leaving this fantastic review!

We are very pleased you have enjoyed our speedy shipping, and we hope you will visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

This website have many good stuff.

When i get my package i will write a full review.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Nojus,

Thank you for taking the time to leave us a review.

We hope you enjoy your products and we look forward to seeing you again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Much better than the imported juices.

Very impessed with the product and the service.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Alan,

Thank you for leaving us a great review!

We are glad you have enjoyed the customer service and products. We hope to see you again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Great service and customer care!

Wouldn't hesitate to recommend to friends and I will continue to use this great website!
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Paul,

Thanks for leaving a great review!

If you would like to recommend a friend, then please contact us on 01254 269380 and learn how you can get £10 in credits! We hope to see you again soon.

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Fast, friendly & efficient.

Have been a customer now for about three years, all my orders have been dispatched promptly and the few phone queries I have had have been dealt with in a friendly and efficient manner.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Graham,

Thank you for taking the time to leave us this review.

We are very happy you have been with us for so long, we always strive to provide the best service to our customers and we hope to see you again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

SMOKIN HOT

FANTASTIC WEBSITE, FIRST CLASS SERVICE AND
GREAT PRODUCTS. RAPID DELIVERY LESS THAN 48 HOURS.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Elizabeth,

Thanks for the fantastic review!

We hope are enjoying our products, and are glad you are happy with the service we provided you. We hope that you will visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Great service

After discussing which product would suit me best when placing my first order I was delighted to receive it within 2 days. Every order has been dealt with very quickly, much quicker than a previous supplier. I also find the products much more economical.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello John,

Thanks for the great feedback!

We always strive to provide great customer service, and we are pleased you agree! We hope you will visit us again soon.

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Super value...Super fast!

I have ordered from this site multiple times now and have always been impressed with the quality of item and speed of delivery would recommend!
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Lindsay,

Thank you for leaving us a review.

We are happy you have enjoyed the service we have provided. If you ever want to recommend a friend you can contact us at info@theelectroniccigarette.co.uk and learn how you can get £10 of free credits! We hope to see you again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

best e cig company ive come across

Great array of items, good service and quick delivery.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello James,

Thanks for the great feedback!

We always strive to provide fantastic quality products and customer service, and we are glad you agree! Please visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Customer service supremos!

great products, great service, great offers every day.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Vivien,

Thank you for the fantastic feedback!

You make a good argument for changing our company motto here! I'm glad you agree about our products and services and we do hope you will visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Thanks to TECC I haven't had a cigarette in 3 years

After smoking for 50 years my body was telling me to stop. If it wasn't for TECC I'd be smoking again. The products are first class, delivery is almost always next day and queries are answered immediately. A great company, it's nice to do business with them.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Paul,

Thanks for leaving us a review.

We are happy you have enjoyed the service we have provided you these past 3 years, and even more happy you made the switch to vaping! Well done and keep up the good work! We hope to see you again soon.

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

My new pipe arrived promptly.

My pipe arrived promptly and the new modifications appear ok. I was however disappointed in the formation of the pipe stem mouithpiece. The part gripped by my teeth was very small and almost round. The ideal shape is flat so teeth grip well and the pipe doesn't swing in the mouth. This to date is the only short coming I have noticed. I miss the positive twist locking mechanism when attaching the stem to the bowl but just hope the new push fit model doesn't wear with constant stem removal. I fear the design of the mouthpiece was designed by a non pipe smoker. I have smoked a pipe for over 50 years. I am still enjoying my new designed pipe though. I have bought a neoprene push on tube to fit the mouthpiece which makes it more grippable and now the pipe is splendid. I have found the tank becomes messy and requires more liquid to fill it though.
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Graham,

Thank you for taking the time to leave us a review.

I'm happy you like the new revised e-pipe, we are always looking to continually improve our products and the new e-pipe is a testament to that ethos. We hope you visit us again soon!

Kind Regards

The Electronic Cigarette Company
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Review by confirmed purchaser

Great service , great customer support

Only use tecc because the service and prices are great
The Electronic Cigarette Company

Reply from The Electronic Cigarette Company

Hello Steve,

Thanks for the fantastic review!

We are happy you find our service and prices as fantastic as we think they are too! I hope you visit us again soon!

Kind Regards

The Electronic Cigarette Company

The Electronic Cigarette Company Details

Expert Customer Service

Our friendly and knowledgeable Customer Service team are always on hand to answer all your vaping questions. Always with you the customer in mind our team will help you along your vaping journey.

Courtesy follow up

Our team will contact you upon your request to help with the initial set up of your kit and then one week later to offer further support should you need it.

Wide range of products

Our diverse range of electronic cigarette kits means there is something to suit all of your needs. From smaller cartomizer kits to intelligent variable voltage devices combined with our wide range of e-liquids we have the perfect device for you.

Loyalty

We reward our customers for their loyalty through regular offers, promotions and bonus rewards.

Why Choose TECC?

The Electronic Cigarette Company is one of the UK's oldest e-cig companies. Trading since June 2008 we set the benchmark for quality products and e-liquids. We believe our reputation is built upon the hard work, dedication and enthusiasm of the TECC team which has consolidated our position as one of the world’s premier electronic cigarette suppliers. Committed to excellence customer service, an invaluable commodity when customers are faced with an increasingly expansive choice and sophistication of products. We will not only guide you to the most appropriate e-cig for your needs but support you with information, via the website and also through our dedicated customer service team who are available to guide and advise.

Visit The Electronic Cigarette Company (UK) Ltd

Contact information

Call us on: 01254 269380
We live here: 1 Elder Court, Lions Drive, Shadsworth Business Park
BB1 2QS Blackburn
United Kingdom

Category

The Electronic Cigarette Company (UK) Ltd is ranked 8 out of 28 in the category Batteries & Power Supply

The Electronic Cigarette Company (UK) Ltd is ranked 8 out of 33 in the category

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