The FX Firm reviews

The FX Firm reviews

Excellent
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Fast easy transaction

We had to transfer money from Italy to the UK. The fx firm provided us with a friendly trouble free service with a great exchange rate and know hidden costs. We will defanatly use them again.
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Review by confirmed purchaser

Quick and good value

No nonesense, no frills, not greedy!
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Review by confirmed purchaser

They make it disappear here and then reappear there!

Magicians, these people - and very good at it!
And the X-rates are very good too
Been using them for several years now and no problems at all - seamless service
Great company for personalised service
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Review by confirmed purchaser

A One Stop Shop for an excellent service

I have used the company three times to send money to my family in Australia.
I have always found the staff to be friendly knowledgeable and helpful ,offering a very reasonable exchange rate. My transactions have been completed quickly and efficiently, with me being kept informed at each stage of the process
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Review by confirmed purchaser

Fx Firm offer an exceptional professional yet friendly service.

I have been using the services of The Fx Firm for a year or so now and they have always been very helpful, friendly and at the same time highly efficient and professional. I always get a super fast response via e mail and documentation of transactions as soon as arranged. The team provide great customer service and I would not hesitate to recommend them. It's great for transferring payments across to France at a better than bank rate and we use them to pay bills, top out our French bank account etc etc. If you are thinking of buying property overseas it can save you heaps on the exchange rate and take much of the stress away.
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Review by confirmed purchaser

Always very reactive and reliable

I have been using The FX Firm for my international transfers for years now : they provide an individualized service very transparent and very reliable.
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Review by confirmed purchaser

Quick and efficient foreign currency service

I use FX Firm for exchange of Sterling to foreign currency and transfers of foreign currency overseas. I also receive inbound payments into the FX Firm foreign currency client accounts. The FX Firm offers competitive exchange rates, low costs and a personal efficient service way better than the banks.
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Review by confirmed purchaser

A first class forex provider

First rate reliable and efficient service highly recommended for your forex requirements
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Review by confirmed purchaser

Good, prompt, friendly service.

I have been using the FX Firm for over two years now and have had nothing but efficient, prompt and friendly service.
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Review by confirmed purchaser

Excellent and Freindly service - can't fault them

I bought Euros at a excellent price but then I needed them sent to different accounts in Europe. Simple emails with the details were all I needed to send to make the transfers. no fuss, no excess administration. excellent service. I have used FXFIRM 4 times now and will always use them in the future.
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Review by confirmed purchaser

very efficient, easy to deal with and timely to provide updates and feedback

I have used The FX Firm on several occasions now, and the experience has always been seamless, hassle-free and efficient. Recommended to anyone!
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Review by confirmed purchaser

Always attentive and always on time transfers

I've used this company for over two years now for regular transfers from the UK to the US where I live. Previously the process took several days but recently they've become even faster and I now receive the monies in my US bank account the next day. The company is friendly, helpful and easy to work with.
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Review by confirmed purchaser

Outstanding!

Never having transferred such a large sum of money before I was extremely apprehensive about being a victim of some sort of scan so I rang the FCA (financial conduct authority) and checked them out. The FCA had no problem with them but advised me to check whether your money would be "ring fenced" in a separate account so you don't lose it if they go bust. The money is indeed fing fenced in a separate account with Barclays so as it turned out I needn't have worried . They're completely above board, the service was outstanding and the whole process from beginning was fast and painless.
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Review by confirmed purchaser

Excellent service

Have used them on a number of occasions. Good exchange rate, good service which has improved since I first started, not that there was a problem then. Have recommended them to my friends.
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Review by confirmed purchaser

Excellent service to a novice

The transaction went smootly and charges were the minimum
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Review by confirmed purchaser

ITS QUICK AND IT WORKS

Opening an FX account was easy and quick. The first transaction from the UK to Sicily went through within 48 hours and the rate was good. I will always use this company to transfer money.
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Review by confirmed purchaser

great company to do business

always get immediate response with accurate competitive quotes.
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Review by confirmed purchaser

Excellent, prompt and friendly service

I have used FX Firm a number of times. Each time they have been quick and efficient and very courteous in communications. The rates seem very competitive. I feel that I can completely trust them.
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Review by confirmed purchaser

HIDDEN COSTS

I was informed there will be no further charges when the transfer was made but unfortunately there were hidden charges and recipient received less then what they were meant to receive.
I am very disappointed as I had other better options at the time but the conversation and deal was clear but unfortunately have been misguided.
Please ensure you agree and confirm the deal.
The FX Firm

Reply from The FX Firm

Dear Mohamed,

Thanks for taking the time to review your experience. I have taken a look at the file for your transaction and can confirm that we covered all intermediary fees for this transaction and without any further information; I can only assume the recipient bank charged a receiving fee.

We are one of only a few brokers that pay the intermediary bank charges but given the variable nature of fees levied by recipient banks it is impossible for us to know in advance whether any would be charged.

We would be pleased to make good on the bank fees and have put a note on your file to reduce our margin on your next transfer.

Yours sincerely,

The FX Firm
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Review by confirmed purchaser

Efficient,easy and quiet

I ve transfered some money, from France to UK, some time ago , the rates were interesting, but more important I felt confident with FX firm, I ve never been worried.The transaction was efficient, fast and smooth.

The FX Firm Details

About this company

Visit The FX Firm

Contact information

Write to: info@thefxfirm.com
Call us on: +44 1628 560010
We live here: 55 High Street
SL7 1BA Marlow
United Kingdom

Category

The FX Firm is ranked 7 out of 24 in the category

The FX Firm is ranked 19 out of 260 in the category Money

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