I have used the company three times to send money to my family in Australia. I have always found the staff to be friendly knowledgeable and helpful ,offering a very reasonable exchange rate. My transactions have been completed quickly and efficiently, with me being kept informed at each stage of the process
I have been using the services of The Fx Firm for a year or so now and they have always been very helpful, friendly and at the same time highly efficient and professional. I always get a super fast response via e mail and documentation of transactions as soon as arranged. The team provide great customer service and I would not hesitate to recommend them. It's great for transferring payments across to France at a better than bank rate and we use them to pay bills, top out our French bank account etc etc. If you are thinking of buying property overseas it can save you heaps on the exchange rate and take much of the stress away.
I use FX Firm for exchange of Sterling to foreign currency and transfers of foreign currency overseas. I also receive inbound payments into the FX Firm foreign currency client accounts. The FX Firm offers competitive exchange rates, low costs and a personal efficient service way better than the banks.
I bought Euros at a excellent price but then I needed them sent to different accounts in Europe. Simple emails with the details were all I needed to send to make the transfers. no fuss, no excess administration. excellent service. I have used FXFIRM 4 times now and will always use them in the future.
I've used this company for over two years now for regular transfers from the UK to the US where I live. Previously the process took several days but recently they've become even faster and I now receive the monies in my US bank account the next day. The company is friendly, helpful and easy to work with.
Never having transferred such a large sum of money before I was extremely apprehensive about being a victim of some sort of scan so I rang the FCA (financial conduct authority) and checked them out. The FCA had no problem with them but advised me to check whether your money would be "ring fenced" in a separate account so you don't lose it if they go bust. The money is indeed fing fenced in a separate account with Barclays so as it turned out I needn't have worried . They're completely above board, the service was outstanding and the whole process from beginning was fast and painless.
I was informed there will be no further charges when the transfer was made but unfortunately there were hidden charges and recipient received less then what they were meant to receive. I am very disappointed as I had other better options at the time but the conversation and deal was clear but unfortunately have been misguided. Please ensure you agree and confirm the deal.
I ve transfered some money, from France to UK, some time ago , the rates were interesting, but more important I felt confident with FX firm, I ve never been worried.The transaction was efficient, fast and smooth.