I started to use the FX firm to save money on foreign transfers from the UK and the US to Thailand. The banks charge a fortune and the FX firm is competitively priced to other competitors. I tried the service once and it worked well, so I just stuck with it. Sam has assisted me through every transaction and he has done an excellent job with responding quickly, coherently and concisely regarding any upcoming or occurring transfer. Thanks Sam!
I had an account with moneycorp and rang to place a trade. As we all know Fx is a fluid thing and when you want to trade a lack of prompt action can cost money. All I got was busy tone and then when answered to be told my trader was too busy and would call me back. He didnt!!; so I did a net search and applied online for an account with The FX Firm. An immediate phone call confirmed they were processing my application and they rang back within 10 minutes to take my trade. Now thats what I call service! : and I think I maybe even got a better exchange rate.
I have used this firm a few times now. i f someone wanted me to fault them there is no way i could. every time i have had a query it has been quickly answered. any transactions that i have done with them have been reasonably quick and the rates that they get seem to be some of the best. i have already recommended them to others and i will continue to do so.
Excellent service.Need I say more.
I read an article in The Times on 23rd April 2011, "Avoid the banks when sending cash abroad". So a month ago, on behalf of a relative living in the USA, I offered to deal with the transfer of a smallish amount of money from her UK on-line account (with Barclays) to a USA account, because I was certain she'd get more money than if she just "left it to the bank". I'd never done this before. I shopped around on line and chose The FX Firm because they offered the best rate and met the necessary security requirements. The people I spoke to were helpful and re-assuring, so I used them.
Everything went through without a hitch. My relative got the money quickly and ended up with more of it !
I'd use FX again, and am happy to recommend them.
Although I could probably get marginally better rates on odd occasions, I had rather stay with a reliable firm delivering consistently good rates with fast transfers; all with obliging personal service.
As UK banks seem to practice daylight robbery when it comes to transferring money from or to the Euro zone I now do any such transfer through the fxfirm as even on small amounts they still offer a reasonable rate and don't charge a huge fee for one tiny transfer.
Also, unlike UK high street banks which in my experience will get you to fill in a comprehensive set of lengthy forms, generally seem to be stuck in the 19th century and treat a simple transfer to Germany the same as sending money to Papua New Guinea by carrier pigeon, the fxfirm operates in the 21st century with online bank transfers. Oh, and they are very quick to transfer the money on to the recipient, they don't play with it for 4 days!
I will happily recommend the fxfirm to anyone who needs to do bank transfers to other countries.
Have dealt with the FX Firm on a number of occassions, always recieved courteous and professional services with the best rates. Transactions always completed on time, even when time scales are very tight.
Great service and communications unable to find a better forex company prompt payment no charges
service works well.
follow up and confirmatory emails - ie the back office admin bit could be smoother
Great service! Fast and reliable, and great rates! Thanks!
I have been using the FX Firm for about 18 months for regular transfers abroad. The main things that I have found are:
- They are incredibly knowledgeable and helpful regarding the currency marketings
- They are friendly and nice people to deal with
- The fees are the best that i have found anywhere
- I am kept up to date on what is happening with my money and when.
Perhaps most importantly; when I did have a problem on the first send with some bank charges they took responsibility for investigating it and getting it sorted out.
Having done my research on a couple money transfer comparison sites including MyCurrencyTransfer.com I came across FXfirm. Initially I was skeptical as they arent a household name like Moneycorp or Currencies Direct. However, the service I recieved was fabulous and saved an absolute fortune. It is well worth shopping around for the best deal
Hi recently bought a horse from Ireland and couldnt believe the difference between what HSBC said the exchange rate was and what the BBC website said. So I did some research on google and found fxcompared.com who recommended the fx firm as the cheapest.
I put an equiry into the website and was called straight away. I have my money in Ireland on the same day and it was about £400 cheaper. Very fast service, very good rate and I highly recommend them.
I have been using another broker until I realised the exchange rates were nearly as bad as my bank. I looked around and found the fx firm who I signed up with. I have now sent 5 transfers to my Spanish account. The rates are far better than anyone else I have tried and the money is in my account very quickly (same day if I need it to be).
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