The Gassuperstore Ltd reviews

The Gassuperstore Ltd reviews

Good
8.5
from 0 - 10
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About

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Review by confirmed purchaser

Good price, good customer service

There were a couple of hiccups in our transaction but the customer service was good enough for me to still say that this was a good purchase. The first, very minor hiccup was that the gas superstore couldn't deliver the unit on the originally agreed date. This was not an inconvenience to us and because their customer service rep was proactive enough to phone, apologise and check that we were okay with the later delivery this did not count against them in my view.

The next issue was that the delivery driver dislodged some paving slabs at the front of our house with his trolley. It was an easy mistake to make. It took a little while for the gas superstore to acknowledge the problem and agree to pay for the repair but I think they were just checking the facts with their logistics department which is fair enough.

Overall, factoring in the price and the courteous customer service of one particular member of staff I'd say this was overall a positive transaction.
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Review by confirmed purchaser

Excellent service at the best price on the web!

Having order a new gas fire from this company, and it being delivered quickly, I was told by my gas fitter that my chimney/flue was no longer up to the task, and that I would be better off changing the fire for a balanced flue version. I contacted the company who were extremely helpful and agreed to exchange the fire without delay. The only disappointment being that they charged me £25 for the exchange process as well as the additional cost of the new model. (Hence the four stars rather than five!) All in all, a good service from a reputable company.
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Review by confirmed purchaser

First class service, and very efficient.

From ordering to delivery everything went as promised. Arrived on time, first class product, and at an affordable price. I would not hesitate to use them again.
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Review by confirmed purchaser

Superb

Not only were they cheapest, but they could deliver quickly, for free - even on a Saturday which is the option I took. I got a call when they were 30 mins away with my new oven and I will definitely use them again. Excellent.
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Review by confirmed purchaser

First class online service

The online site was easy to use and I was able to choose my delivery day. Item was as described and we are more than happy with it. Price could not be matched.
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Review by confirmed purchaser

very good !!!!

Very good, done everything they said they would.
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Review by confirmed purchaser

100% satisfied...

Gassuperstore was so easy to deal with. After ordering a new Hotpoint washer, they contacted me to say the model I had chosen was out of stock and offered a better model for the same price. The washer was promptly delivered on the chosen day, I was called by the driver 15 minutes before he delivered it to say he was on his way. The item arrived in perfect condition and the driver was very helpful. I would have no hesitation in recommending and using Gassuperstore again in the future.
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Review by confirmed purchaser

No problems

No problems delivered ontime

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Review by confirmed purchaser

Good service

A bit worrying when goods paid for and information received that there was a failure by the manufacturers to replenish stock. However, date fixed a week or so later and goods arrived.
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Review by confirmed purchaser

Cheapest price, great service and delivery

A really positive buying experience, the cheapest price by some margin, good customer service and great delivery options.
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Review by confirmed purchaser

Fantastic Service

Ordered on the Wednesday, was delivered on the Friday. Brilliant!
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Review by confirmed purchaser

Brilliant Company

I recently purchased a Flavel Rhapsody Plus gas fire from the Gas Superstore and i am delighted for the following reasons:-

1. Their price was the cheapest on the net.
2. The gas fire was delivered within 24 hours free of charge and no fuss
3. It takes seconds to get through on the phone and the staff are very helpful.
Tanvir, Birmingham
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Review by confirmed purchaser

Very Happy.

Ordered and safely received.
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Review by confirmed purchaser

Best price I could find anywhere

Great price, delivery and service

This review has been reported to customer service by the company for missing proof of purchase.

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Review by confirmed purchaser

Great price and fast and professional delivery

The price we paid for our dryer was very competitive and the service we received (confirmation email, delivery date and phone call before the delivery) was superb. Wouldn't hesitate to use this company again, or recommend others to.
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Review by confirmed purchaser

Job done!

Ordered an appliance that I needed urgently and It arrived as and when thy said it would. My only comment is I tried to phone them to see when it would arrive and nobody answered the phone all day. I started to wonder if the company existed when it arrived on time.
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Review by confirmed purchaser

If the gas store hasn't got what you want then no one has

Found the right Neff oven for me, delivered promptly, good communications.
Delighted with service.
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Review by confirmed purchaser

Excellent service

I had researched the kettle I wanted and found the cheapest price here. Delivery was very quick and the kettle does exactly what I wanted. Boils quickly with an easy twist off lid.

thegassuperstore.co.uk Details

About this company

Visit The Gassuperstore Ltd

Contact information

Call us on: 01162044970
We live here: 64-72 Hinckley Road
LE3 0RD Leicester
United Kingdom

Category

The Gassuperstore Ltd is ranked 35 out of 49 in the category

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