I ordered a Bosch washing machine from the Gas Superstore. They took my payment, then a week later, the day before the appliance was due to be delivered, they rang me to say they couldn't find the machine in their warehouse and were unable to source another one.
I then had to order from elsewhere. If they haven't got the item you order, they shouldn't take your money and leave you waiting for a week.
I only wish I had purchased this sooner all those hours standing ironing wasted .I can have a sit down now after all those hours working in the shop . The clothes, towels etc., are so much softer too. Bliss! The service was excellent delivery prompt and contact was very good.
I purchased this cooker as a direct replacement for our existing unit which had failed. I stumbled across their website by chance and they were the cheapest I could find. With cheap you often get poor service but this was far from it. From the choice of delivery dates to the driver making contact in the morning to confirm the time I really cannot fault the service and the product is 100% as it should be. Highly recommended and hope to deal with again.
I ordered a neff induction hob online but changed my mind because i wanted the next model up phoned them up on monday morning and changed it in a flash no problems was promise delivery on thursday knock at the door 7 30am thursday morninghob delivered courier unpacked it and checked it over great service from a great company would highly recommend them
Was worried that I might have to be washing up by hand for some time, but my order for a new dishwasher was delivered exactly as promised on time, & this was the best price I found on the web, beating much bigger companies. Would definitely use the gas superstore ltd in future.
First Class service. The driver called the evening prior to delivery to ensure we would be up and about when he needed to make the delivery. He unload the fridge-freezer with the tail-lift on his truck and wheeled straight into the kitchen. We waited the advised amount of time before powering up, Then switched on and the unit was available for use within an hour. The driver was efficient and helpful I would have no hesitation in recommending the gassuperstore and will certainly consider them first next time I make a purchase.
I was extremely pleaded with the excellent prices and service. When they collected my old dishwasher, it was supposed to have been placed at the front door but I hadn't managed to fully disconnect it in the kitchen. The delivery driver instead of being awkward, assisted my wife in completing removal and taking it out of the house.
I bought a Bosch stand mixer, even though the postage was free, I was able to pick a delivery date. Item arrived on the correct day. Item was also the cheapest price on the net. Superb product and superb service, I will be shopping here again. 5 star service.