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TheHut reviews

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6.7 out of 10

685 Trustpilot review(s)
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  • Reviews (685)
www.thehut.com

GREAT DEALS ALL AROUND!

The prices and deals are excellent and the free postage (or very cheap abroad postage) is brilliant.

The range is good though not excellent and have to get in there early if you want to make sure you find your size, however I browse quite regularly and often come across amazing deals.

Occasionally the items aren't what I expected but the returns process is pretty easy and a lot of the time I get stuff thinking the quality will be ok for the price but ends up being excellent and is great!

www.thehut.com
www.thehut.com

good service

always been pleased with the service and manage to grab a few bargains

www.thehut.com
www.thehut.com

Business like

Shopping made easy for men - click click clikc - enrter discount code - job done

www.thehut.com

excellent codes

good servece. never had a problem with them.

www.thehut.com

What a bargain!!!

Extremely pleased with my purchases! Very cheap deals for excellent clothes! Definite recommendation

www.thehut.com
www.thehut.com

Very good Value!

Great value for money and a great selection of clothes on offer!

www.thehut.com

take a look, you will be pleasently surprised

Excellent choice, prices, delivery and service, always been amazed at the low prices for top quality items, don't know how they do it

www.thehut.com

excellent service. never had an issue that could not be resolved

i have been using thehut.com for a few years. i can only speak highly of this company. never had any issues that could not be resolved by a quick call to customer services.

www.thehut.com

good prices and speedy delivery

i just wanted a few pairs of shorts and a couple of t shirts for the bank hol weekend (which typicaly now looks to be a washout :( )

looked on the hut and they had the styles i liked and discounted too

items were sent pretty sharpish on royal mail 48hour tracked service and i was emailed all the way to let me know what was going on

www.thehut.com

excellent service from the hut

ordered a bonkers looking watch on a whim. ordered via iphone, the website worked very well on iphone (which many do not). the watch was delivered very quickly with good email updates on the order status. The watch is excellent.

www.thehut.com

Great place to shop!

Good prices for great quality items. Never disappoint.

www.thehut.com

Very easy and efficient online store.

I would definitely recommend this site. It's very easy and it has a great selection of clothes, films, games and other stuff. They also frequently have great deals. It is now the first place I go for online shopping.

www.thehut.com

Love it

I love the hut as they're a site that not only provides one thing, it's clothes, electrical items, gadgets, beauty products, hair products, CDs and DVDs, it's a cool site, and it's just an addictive site, I find myself coming back to it all the time!

www.thehut.com

bargains that arent too good to be true!

The special offers and bundles are amazing value with loads of choice and because they send each item as its ready at no extra cost you get your items quickly! Customer services are friendly and respond quickly. I genuinely don't buy from anywhere else now!

www.thehut.com

good quick service

purchased several items of clothing on several different occasions and always prompt delivery and good quality of clothing

www.thehut.com

check out TheHut for new console game packs with free gifts

I HAVE ORDERED A NUMBER OF GAMES FROM THE HUT WHICH HAVE HAD SPECIAL PRE ORDERED BONUS GIFTS FROM T SHIRTS TO BOXERS. WORTH USING IF THAT IS WHAT YOU ARE IN THE MARKET FOR RIGHT NOW

www.thehut.com
www.thehut.com

Great deal but showed the price

I bought a pair of chinos, which came free with a pair of flip flops and a polo for 17 quid. I thought that was a great deal and all the items I revived are nice and I'm sure will get good use, but immediately buttons fell off the chinos. Simple to fix, but not a problem you expect to have.

www.thehut.com

genuine, no nonense & easy to deal with

A great firm to deal with. Plenty of good offers, good customer service & make you feel like a valued customer. Potage could be a little quicker but since this is sometimes free, I suppose you cannot argue

www.thehut.com

great

The Hut group offers brilliant prices but delivery could be faster

www.thehut.com

good website and selection, but not enough quirky clothes

The website is nicely presented and a good selection of clothes to browse through at fair prices it is a easy layout to view items. my only negative feedback is. i do believe there should be more quirky and unique clothing that other people don't have (but will definitely want!!! )

www.thehut.com

Mostly good, very bad once.

I've been using the hut for a long time now and their cheap prices are a big selling point, the one snag occurred when I left a review and the words were changed in it, apparently in the small print it says the "the Hut" reserves the right to change the wording of reviews etc, I asked for the review to be removed but customer services refused, also getting refunds can be a bit taxing but I've never not got my money back, apart from that I'd say 90% of transactions have been trouble free.

www.thehut.com

Disoppointment

I placed an order for headphone and i paid via paypal after 2days they reply me that due to a pricing error they cancel my order and send me 10% discount code. for what?

www.thehut.com

quality products at discounted prices with peace of mind no quibble money back guarantee.

have been 99% happy with the quality and price paid for products on this site; even when once, an item failed to track and turn up, customer service happily resolved issue and refunded quickly.

www.thehut.com

A great online shopping experience

This one of the few unknown online shops. But it sells quality items at an affordable price. What more can you ask for with free delivery which promptly reaches you quickly.

www.thehut.com

Service 2nd to none

Good service, good quality clothing, easy to use website.

www.thehut.com

Nice clothes, handsome price, jolly fast dlivery

I like the clothes, decent website to easily pick and choose what I'd like to buy.

www.thehut.com

Better than the high street...

First place I check when I need something new. Great offers and prices with fast delivery. Better than the high street...

www.thehut.com

Bad customer service and the take a long time to address your emails/note.

I prefer not to buy of this company its only as a last resort as in the past I have not had a good experience, I would sooner buy from Amazon or play.com, Amazon is my preferred method as there customer service is the best, it is a shame as I do buy a lot of DVD box-set.
I do hope they are now addressing their customer service as this is what is failing in my opinion.
They would better help themselves if they allowed 24 hours from someone ordering to be allowed to cancel their order rather than 60seconds after you bought, it’s too late to change your mind as your order already being put in the picking for dispatch.

www.thehut.com
www.thehut.com

Reliable

This site is always reliable and helpful. It's customer service is also brilliant having been able to cancel items quickly and successfully. It is always displaying great offers and is more often than not the cheapest supplier of the goods that I buy, being DVDs and occasionally games. If the offers were more long term, relevant to my needs and frequent then this site would be my number one site

www.thehut.com

Cant Beat it

When i want something, the first thing that comes to mind is The Hut. This is my one stop shop for anything a at a discount Price. I always receive newsletter stating offers and the best thing is that I'm always kept up to date on anything new and also when order is placed.

www.thehut.com

Great experience so far!

As the title stated, it's been a good experience shopping with The Hut so far. I got what I wanted most of the time. Free delivery, cheap and quality products, and also stylish products! It would be greater if products could have been branded yet at a cheap price, hopefully I could see that in the future!

www.thehut.com

Sweet!

Good prices and fast delivery! what more do ye want!

www.thehut.com

ok and just ok

they deliver ok and prices are in line with others though their customer services and they reply back you need to email this customer services....Sorry un-acceptable what's wrong with forwarding it to your own internal customer service department and you took ages to reply as well...Computer said no did it?

www.thehut.com

Very reliable, good with deals and always on time

Everything I've ordered so far ive never had to give back and are always right for me (mainly clothes) and always come within 3-5 days which is excellent! Keep it up.