The prices and deals are excellent and the free postage (or very cheap abroad postage) is brilliant.
The range is good though not excellent and have to get in there early if you want to make sure you find your size, however I browse quite regularly and often come across amazing deals.
Occasionally the items aren't what I expected but the returns process is pretty easy and a lot of the time I get stuff thinking the quality will be ok for the price but ends up being excellent and is great!
i have been using thehut.com for a few years. i can only speak highly of this company. never had any issues that could not be resolved by a quick call to customer services.
i just wanted a few pairs of shorts and a couple of t shirts for the bank hol weekend (which typicaly now looks to be a washout :( )
looked on the hut and they had the styles i liked and discounted too
items were sent pretty sharpish on royal mail 48hour tracked service and i was emailed all the way to let me know what was going on
ordered a bonkers looking watch on a whim. ordered via iphone, the website worked very well on iphone (which many do not). the watch was delivered very quickly with good email updates on the order status. The watch is excellent.
I would definitely recommend this site. It's very easy and it has a great selection of clothes, films, games and other stuff. They also frequently have great deals. It is now the first place I go for online shopping.
I love the hut as they're a site that not only provides one thing, it's clothes, electrical items, gadgets, beauty products, hair products, CDs and DVDs, it's a cool site, and it's just an addictive site, I find myself coming back to it all the time!
The special offers and bundles are amazing value with loads of choice and because they send each item as its ready at no extra cost you get your items quickly! Customer services are friendly and respond quickly. I genuinely don't buy from anywhere else now!
I HAVE ORDERED A NUMBER OF GAMES FROM THE HUT WHICH HAVE HAD SPECIAL PRE ORDERED BONUS GIFTS FROM T SHIRTS TO BOXERS. WORTH USING IF THAT IS WHAT YOU ARE IN THE MARKET FOR RIGHT NOW
I bought a pair of chinos, which came free with a pair of flip flops and a polo for 17 quid. I thought that was a great deal and all the items I revived are nice and I'm sure will get good use, but immediately buttons fell off the chinos. Simple to fix, but not a problem you expect to have.
The website is nicely presented and a good selection of clothes to browse through at fair prices it is a easy layout to view items. my only negative feedback is. i do believe there should be more quirky and unique clothing that other people don't have (but will definitely want!!! )
I've been using the hut for a long time now and their cheap prices are a big selling point, the one snag occurred when I left a review and the words were changed in it, apparently in the small print it says the "the Hut" reserves the right to change the wording of reviews etc, I asked for the review to be removed but customer services refused, also getting refunds can be a bit taxing but I've never not got my money back, apart from that I'd say 90% of transactions have been trouble free.
have been 99% happy with the quality and price paid for products on this site; even when once, an item failed to track and turn up, customer service happily resolved issue and refunded quickly.
I prefer not to buy of this company its only as a last resort as in the past I have not had a good experience, I would sooner buy from Amazon or play.com, Amazon is my preferred method as there customer service is the best, it is a shame as I do buy a lot of DVD box-set.
I do hope they are now addressing their customer service as this is what is failing in my opinion.
They would better help themselves if they allowed 24 hours from someone ordering to be allowed to cancel their order rather than 60seconds after you bought, it’s too late to change your mind as your order already being put in the picking for dispatch.
This site is always reliable and helpful. It's customer service is also brilliant having been able to cancel items quickly and successfully. It is always displaying great offers and is more often than not the cheapest supplier of the goods that I buy, being DVDs and occasionally games. If the offers were more long term, relevant to my needs and frequent then this site would be my number one site
When i want something, the first thing that comes to mind is The Hut. This is my one stop shop for anything a at a discount Price. I always receive newsletter stating offers and the best thing is that I'm always kept up to date on anything new and also when order is placed.
As the title stated, it's been a good experience shopping with The Hut so far. I got what I wanted most of the time. Free delivery, cheap and quality products, and also stylish products! It would be greater if products could have been branded yet at a cheap price, hopefully I could see that in the future!
they deliver ok and prices are in line with others though their customer services and they reply back you need to email this customer services....Sorry un-acceptable what's wrong with forwarding it to your own internal customer service department and you took ages to reply as well...Computer said no did it?
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