Why wait 13 months before asking my opinion on the service I received.......It was probably Good!
Review by confirmed purchaser
I had bought a several 4 gang and 1 gang dimmers for low load LEDs from another supplier and 2 failed, one after a matter of minutes and the other did not work at all. Being a bit dissatisfied I bought what I thought was an different 4 g dimmer from The internet electrical store. It is so long ago but I'm pretty sure that it turned up fairly quickly or my dissatisfaction would have registered. Now 13 months later the replacement is still working well as is the old dimmer unit that I cannibalised from the failled device to repair the other failed unit. But guess what, all the dimmer units from both suppliers were identical Doyle and Tratt devices. Incidentally the failled units were sent back directly to Doyle and Tratt after I had established contact and proper address by telephone, and they failed to send me replacements...I am still waiting!