Even though my product delivered was correct, both were damaged due to poor packaging as one factor and no clear clarification on the parcel, stating the fragile contacts. The labelling on the package should be better!
We are sorry to hear that you have received damaged goods. Please contact our customer services team direct on telephone number 01869 362222 to resolve any issues that you may have with you order. Alternatively you can email us firstname.lastname@example.org