My four foot under cupboard strip light stopped working, so I purchased another at approx £ 26.00 inc. p & p. I fitted the new one, which also didn't work. I contacted supplier, who informs me the choke ( or starter ) thing is built into the whole assembly. Therefore I must purchase the full strip light assembly. I imagine this will cost me £40 odd. I sent an email to the LightCompany, but so far it has not been answered. Can someone advise me if there is an alternative please, as I can't afford to replace the total assembly and have ( what is now) two spare tubes.
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I am sorry to hear you are having difficulty with your strip light. I have tried to locate your email but have been unsuccessful. Please may I ask that you telephone our customer service department on 01869 362222 or resend your email to firstname.lastname@example.org.
We will be more than happy to advise you on replacement lamps and if any of the lamps we have previously supplied are not suitable or faulty then we will of course refund you in full.